Compliance Operations Manager at Wise

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial ServicesIndustries

Requirements

Seasoned professional with in-depth financial crime compliance expertise
Commercial foresight
Natural investigator and collaborator
Passionate about fighting financial crime while delivering world-class customer service
Ability to contribute to building efficient and effective risk management programs
Strong communication skills to clearly communicate solutions to a wide range of stakeholders

Responsibilities

Review and make decisions on cases escalated for Senior Manager approval
Serve as the 1st point of contact for operational teams into 2LoD when advisory is required on KYC/CDD matters
Liaise with/escalate to regional compliance officers for complex situations as required
Own the definition of Senior Manager approval escalation criteria for specific regions assigned, including working with local Compliance teams to understand upcoming changes, review issues/findings from internal and external reviews, and make necessary adjustments
Review and validate issues relevant to the Senior Manager approval process
Participate in incidents and complaints where there is Senior Manager input
Oversee the decision quality of Enhanced Due Diligence (EDD) and provide regular reporting to the MLRO
Review higher risk customers for APAC entities
Manage and strengthen the control environment with a clear overview of highest risk customer portfolios
Work closely with teams across Wise (first line FinCrime Operations, second line FinCrime Compliance, Product, and Banking teams) to provide advice on customer due diligence
Oversee quality framework and decision quality for enhanced customer due diligence
Provide input into first line operational teams’ training and procedures
Report to the respective MLROs of the local entities on decisions made and provide insights on CDD/EDD control effectiveness

Skills

Compliance Operations

Customer Due Diligence

Financial Crime Risk

Regulatory Compliance

Quality Framework

Risk Management

AML

KYC

FinCrime

Wise

Facilitates low-cost international money transfers

About Wise

Wise focuses on international money transfers, providing a low-cost alternative to traditional banks. It uses a peer-to-peer system to match transfers between users in different countries, which helps reduce fees and offers better exchange rates. Customers pay a small, transparent fee for each transaction, and Wise also offers a multi-currency account for managing funds in various currencies. The company aims to maintain high performance and reliability while ensuring transparency and trust with its users.

London, United KingdomHeadquarters

2011Year Founded

$385.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

PTO & annual leave

Work from home flexibility

Parental leave

Medical insurance plans

Health & wellbeing discounts

Pension & retirement plans

Social events

Relocation support

Risks

Increased competition from banks integrating Swift services could challenge Wise's market share.

Regulatory scrutiny following Stenn's collapse may increase pressure on Wise.

Bitcoin's low transaction fees could attract customers away from Wise's services.

Differentiation

Wise offers a peer-to-peer system for low-cost international money transfers.

The company provides a multi-currency account for ex-pats, freelancers, and travelers.

Wise's transparent fee structure attracts customers seeking cost-effective money transfer solutions.

Upsides

Partnership with Morgan Stanley enhances Wise's cross-border settlement capabilities.

Expansion into India's remittance market presents significant growth opportunities for Wise.

API integrations offer additional revenue streams and market penetration for Wise.

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