Compliance Analyst

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Position Overview

Want to help us, help others? GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

The GoFundMe team is searching for a skilled and passionate Compliance Analyst to join our global operations. In this dynamic role, you will be required to operate at an impeccable level of consistency while mastering new techniques and technologies to ensure GoFundMe remains a safe place to give and receive donations online.

Trust & Safety is an integral part of GoFundMe's business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. The Risk, Compliance, and Platform Integrity team is at the front line of GoFundMe’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from financial crimes and abuse. As a member of the Global Sanctions and Enhanced Due Diligence team, you will be responsible for providing high-quality investigative support to ensure the authenticity of fundraisers, campaign organizers, and beneficiaries, as well as analyzing fundraisers for fraud and money laundering schemes, verifying identities and KYC/B information, and enforcing compliance with relevant laws and regulations. You will be a point of escalation for other teams, with your day-to-day consisting of analyzing fundraiser activity; recognizing risk signals and actioning accounts as well as performing an in-depth analysis and clearly documenting the relevant information to each review. You will work independently and manage your schedule so you can adhere to internal SLAs and respond to customers in a timely and effective manner.

This is an incredibly rewarding job where you are required to operate at an impeccable level of consistency while mastering new techniques and technologies to ensure GoFundMe remains a safe place to give online.

Responsibilities

• Conducting in-depth enhanced due diligence reviews with a focus on anti-money laundering, sanctions and watchlist screening, politically exposed person(s), counter-terrorism financing, and financial crime.
• Providing high-quality email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity and safe delivery of funds for beneficiaries.
• Evaluating fundraiser and account attributes for unusual activity and determining identified risks for final and/or next steps.
• Conducting Enhanced Due Diligence on organizations, including but not limited to identity verification and watchlist management, to ensure entities comply with our Terms of Service and applicable laws and regulations.
• Collecting and analyzing information on organization’s governance, operations, and financial performance.
• Working cross-functionally with Risk, Legal, Customer Operations, payment processor risk teams, and others to ensure fundraisers on GoFundMe are legitimate and donations are delivered to the correct parties.
• Developing a deep understanding of Compliance Issues experienced on the platform.
• In times of global crisis, where compliance support is required, assist the Trust & Safety team to set up crisis monitoring protocols and proactively assist affected customers and other stakeholders as needed.
• Manage compliance escalations, report findings where elevated risk is identified.
• Partner with Payment Service Providers on account-related queries and escalations.
• Collaborate with key stakeholders on GSEDD account queries from the Go To Market & Communications teams.

Requirements

• 2-5 years experience working in the payments or compliance industry and knowledge about merchant processing behaviors.
• Knowledge of global Enhanced Due Diligence, AML, CTF, sanctions.

Company Information

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.