[Remote] Community Manager (Community Moderation) - Video Games at Keywords Studios

Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Video GamesIndustries

Requirements

C2 level English language proficiency
Experience in managing or moderating online communities within the gaming space, either professionally or during spare time
Outstanding communication and writing skills to connect with players and team members effectively
Burning passion for video games and social media, bringing excitement and love for gaming to every interaction
Strong understanding and experience across various social media platforms, ensuring seamless community engagement

Responsibilities

Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued
Craft engaging content for social media that captivates and excites the gaming community
Apply moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment
Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth
Ensure the game community remains safe, friendly, and welcoming for all players
Proactively suggest new initiatives to grow and nurture the gaming community
Work closely with developers, forwarding important player feedback and issues to contribute to constant improvements in the gaming experience

Skills

Community Management

Social Media

Content Creation

Community Moderation

Communication

Analytics

Reporting

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters

1998Year Founded

$487.8MTotal Funding

IPOCompany Stage

Consumer Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.

Integration of acquired companies could pose operational challenges and affect service quality.

Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.

The company has a global presence with over 13,000 professionals in 25+ countries.

Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.

Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.

Private equity interest indicates strong market confidence and strategic growth potential.

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