Advanced Community Care Clinician

Employment Type: Full-time

Position Overview

This is a clinical role responsible for delivering medical care in the communities where Cityblock members live. Care may be provided in homes, shelters, offices, public places, or on the street. The Advanced Community Care Clinician (ACCC/AC3) primarily facilitates virtual provider visits with Cityblock members, follows medical orders, and performs clinical skills and tasks within their scope, training, and policy. This may include IV insertion, IV/IM/SQ medication administration, 12-lead EKGs, and phlebotomy, dependent upon local legal regulations.

Openings in the Springfield and East St. Louis areas.

Responsibilities

The Advanced Community Care Clinician will play a vital role in delivering Cityblock's integrated care model by ensuring they are well-equipped, operationally ready, certified, trained, and effective. Cityblock delivers integrated primary and acute medical care, behavioral health, and social care, powered by relationships and designed to advance equity in access and outcomes. By delivering these acute and longitudinal services in-home through a combination of digital and in-person connections, Cityblock enables members to stay at home and out of the hospital.

The ACCC is pivotal in connecting members to Cityblock services, including medical providers and access to all Cityblock offerings.

Primary Visit Types:

• ED@home: Acute illness facilitated provider visit.
• Facilitated Visit: Longitudinal care team facilitated provider visit.
• Outreach: Independent visit to find hard-to-reach members.
• Specimen Collection: Independent visit to obtain tissue samples for the lab.
• MIC Only Follow-up: Independent visit with a specific set of visit goals.

Daily Workflow:

• Begin the day by reviewing equipment, communications, and scheduled visits.
• Plan to integrate mandatory training, meetings, and lunch into the day at pre-planned times or during downtime.
• Before each visit, review Commons and Athena for any warnings or instructions about the visit. Review the need for written consent.
• Arrive 10 minutes prior to the start of the visit and make member contact. Introduce yourself and describe how a visit is conducted.
• Complete required charting and activities prior to bringing the virtual provider on video.
• Use the Cityblock computer to facilitate a video visit.
• Carry out any instructions, such as orders or examinations, sometimes on camera and sometimes independently as instructed.
• Post-visit, complete documentation, process lab work in a centrifuge, and decontaminate equipment.
• Get ready for the next visit by restocking and preparing equipment.
• Ensure their vehicle (Cityblock-owned or personal) is kept, maintained, and used in accordance with company policy.

Requirements

• Work Experience: 4+ Years
• Education: Bachelor's degree

Compensation and Benefits

• Salary: $49.038 hourly (The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.)
• Benefits: Eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave.

Company Information

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

COVID-19 Vaccine Policy

Cityblock requires individuals hired into in-person, member-facing positions to provide proof of vaccination.