Communications Manager at SoundCloud

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, Technology, MediaIndustries

Requirements

Bachelor’s degree in Communications, Public Relations, Marketing, or related field
2+ years of experience in communications, preferably with internal communications exposure
Strong writing, editing, and proofreading skills
Superior time management skills and ability to meet deadlines
Ability to work both independently and as part of a team
Comfortable managing multiple tasks and deadlines
Proficiency in Microsoft Office and Google and basic familiarity with communication platforms (Slack, MuckRack, Mailchimp, etc.)
Strong interpersonal skills and ability to collaborate across teams
Familiarity with Human Resources processes and Diversity, Equity, & Inclusion practices is advantageous
Experience with content creation for company intranet is preferred
Basic knowledge of PR or media relations

Responsibilities

Assist in the creation, editing, and distribution of internal communications, including newsletters, executive messages, LinkedIn posts, and other content, across key channels such as email, intranet, and Slack to ensure clear, consistent, and engaging messaging
Develop and enhance employee-facing materials, including newsletters, organizational updates, and announcements, aligning content with company goals and tone of voice
Coordinate internal events, such as town halls and all-hands meetings, by managing logistics, messaging, and supporting materials to drive alignment and engagement
Collect and analyze employee feedback to measure communication effectiveness and identify opportunities for improvement in content strategy and channel performance
Maintain internal communication calendars to ensure timely planning, scheduling, and delivery of high-quality content that supports company priorities and leadership initiatives
Contribute to the development, drafting, and scheduling of high-quality content for blogs, newsletters, and other external platforms, ensuring consistency with brand voice and messaging strategy
Support proactive media outreach initiatives and maintain up-to-date press lists under the direction of senior team guidance to strengthen media relationships and coverage opportunities
Manage inbound communications to the press alias, including media inquiries, partnership proposals, and general requests, by prioritizing, routing, and responding promptly and professionally
Prepare and refine external communications materials such as press releases, blog posts, website updates, briefing documents, and presentations to effectively represent the company’s vision and achievements
Track and analyze media coverage, compiling insightful reports to assess visibility, sentiment, and impact
Support the submission process for industry awards, company recognitions, and executive listings, ensuring all materials meet deadlines and criteria
Oversee the external speaking engagement calendar, coordinating logistics, briefings, and preparation to ensure company representatives are well-equipped for high-impact appearances

Skills

Internal Communications

External Communications

Content Creation

Editing

Newsletter Development

Event Coordination

Slack

Intranet

Employee Feedback Analysis

Communication Calendars

Brand Voice

Messaging Strategy

SoundCloud

Digital music streaming platform for creators

About SoundCloud

SoundCloud is a digital music streaming platform that allows users to listen to a vast library of over 265 million music tracks for free. Users can access music online, making it a popular choice for individual listeners, artists, bands, DJs, and audio creators. The platform operates on a multifaceted business model, offering a free tier with ads and premium subscription plans like SoundCloud Go and SoundCloud Go+, which provide ad-free listening, offline access, and higher audio quality. Additionally, SoundCloud has a monetization program called SoundCloud Premier, which enables artists to earn money from their tracks through ad revenue and fan support. This focus on both music consumers and creators, along with its extensive library and community of content creators, sets SoundCloud apart from its competitors. The company's goal is to enrich the music experience for users while providing opportunities for artists to monetize their work.

Berlin, GermanyHeadquarters

2007Year Founded

$450.8MTotal Funding

SERIES_GCompany Stage

Consumer Software, EntertainmentIndustries

501-1,000Employees

Benefits

Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources

Robust 401k program

Employee Stock Ownership Plan

Generous professional development allowance

Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!

Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually

16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children

Various snacks, goodies, and 2 free lunches weekly when at the office

Risks

Cheaper artist plans may reduce revenue per user without a subscriber increase.

SoundCloud's merch store faces competition from established platforms like Bandcamp and Teespring.

New algorithms may face backlash if perceived as unfair or ineffective by artists.

Differentiation

SoundCloud offers a unique social platform for creators to connect with fans globally.

The platform's vast library of 265 million tracks sets it apart from competitors.

SoundCloud's artist monetization program, SoundCloud Premier, attracts a diverse creator community.

Upsides

AI-driven music tools enhance user engagement with personalized experiences and innovative content.

'Fan-powered' Buzzing Playlists increase user interaction by spotlighting emerging artists.

The beta merchandise program provides additional revenue streams, enhancing artist loyalty.

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