Sales Operations Manager (Commercial P&C Insurance)
Integrated Specialty Coverages, LLCSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Commercial Insurance Operations Leader at Foundation Risk Partners
Lakeland, Florida, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Insurance BrokerageIndustries
Requirements
- 7+ years of experience in insurance operations
- Proven leadership experience managing teams and driving operational excellence
- Strong knowledge of insurance products, systems, and regulatory environment
- Excellent communication, analytical, and problem-solving skills
- Change management and process improvement expertise
- Bachelor’s degree in Business, Insurance, or related field preferred
- Experience with insurance platforms (e.g. Applied Epic)
Responsibilities
- Lead day-to-day operations for commercial lines, ensuring timely and accurate processing of policies, endorsements, renewals, and cancellations
- Identify and implement process improvements to enhance efficiency, accuracy, and scalability of operations
- Manage and develop a high-performing team, including training, performance management, and career development
- Partner with underwriting, claims, IT, compliance, and sales teams to ensure seamless service delivery and operational alignment
- Leverage technology and automation tools to streamline workflows and reduce manual tasks
- Ensure adherence to regulatory requirements, internal controls, and company policies
- Monitor KPIs, service levels, and operational metrics to drive data-informed decisions and continuous improvement
- Champion a customer-first mindset, ensuring high service standards for brokers, agents, and policyholders
Skills
Insurance Operations
Commercial Lines
Process Optimization
Team Management
Underwriting Support
Policy Servicing
Client Onboarding
Regulatory Compliance
Automation
KPI Reporting
Analytics
Foundation Risk Partners
Insurance brokerage and consulting services
About Foundation Risk Partners
Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.
Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation
Risks
Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.
Differentiation
Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.
Upsides
AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.
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