Twilio

Commercial Account Executive I - Segment

United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Communications, Data Infrastructure, SaaSIndustries

Requirements

Candidates should have 1-3+ years of quota carrying sales experience, primarily selling to Growth accounts, with a proven record of consistently exceeding quotas. Experience in pipeline generation with a weekly metrics-based approach and SaaS-based sales experience are required. A strong understanding of the Martech industry and the role of data in driving customer engagement, along with familiarity with value-based sales methodologies like Force Management and MEDPICC, is also necessary.

Responsibilities

The Commercial Account Executive will drive opportunities through the entire sales cycle, from pipeline generation to close and post-sales. Responsibilities include employing a value-oriented sales methodology focused on customer data and marketing activation, building growth and adoption of Segment within the Growth business segment, and owning the cross-functional team from Pre-Sales through Customer Success. The role involves driving pipeline generation for expansion opportunities and new target accounts, leading compelling product presentations, providing accurate forecasts, and leveraging internal teams to navigate complex sales cycles, with a specific focus on pre-committed ARR.

Skills

Sales
Customer Engagement
Pipeline Generation
New Logo Acquisition
Customer Expansion

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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