COACH - Department Manager at Nike

Barberino di Mugello, Tuscany, Italy

Nike Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, ApparelIndustries

Requirements

  • Exceptional customer service skills to deliver a premium brand experience
  • Ability to lead, coach, and motivate department team members to ensure an excellent work atmosphere
  • Skills to manage daily department operations to achieve sales goals (including digital services, visual merchandising, sales floor)
  • Capability to identify and improve areas based on customer feedback
  • Act as a NIKE brand ambassador, including team training initiatives
  • Ensure the store complies with all NIKE standards and guidelines
  • Collaborate with partners across stores and headquarters

Responsibilities

  • Guide a team to provide efficient product receiving and inventory accuracy aligned with visual presentation standards (COMMERCIALE role)
  • Ensure smooth inventory processes, including constant replenishment of the sales floor (COMMERCIALE role)
  • Manage daily department activities to meet sales targets
  • Coach and motivate team for optimal performance
  • Oversee visual merchandising and sales floor maintenance
  • Handle digital services and customer feedback improvements
  • Conduct team training and represent NIKE brand initiatives

Skills

Retail Management
Team Leadership
Customer Service
Product Knowledge
Sales Coaching
Inventory Management

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters
1964Year Founded
IPOCompany Stage
Consumer Software, Social Impact, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Remote Work Options
Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.
Rising raw material costs could impact Nike's profit margins.
Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.
The company capitalizes on retro designs, appealing to nostalgic consumers.
Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.
Significant investments indicate strong investor confidence in Nike's growth prospects.
Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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