COACH - Department Manager at Nike

Barberino di Mugello, Tuscany, Italy

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

Exceptional customer service skills to deliver a premium brand experience
Ability to lead, coach, and motivate department team members to ensure an excellent work atmosphere
Skills to manage daily department operations to achieve sales goals (including digital services, visual merchandising, sales floor)
Capability to identify and improve areas based on customer feedback
Act as a NIKE brand ambassador, including team training initiatives
Ensure the store complies with all NIKE standards and guidelines
Collaborate with partners across stores and headquarters

Responsibilities

Guide a team to provide efficient product receiving and inventory accuracy aligned with visual presentation standards (COMMERCIALE role)
Ensure smooth inventory processes, including constant replenishment of the sales floor (COMMERCIALE role)
Manage daily department activities to meet sales targets
Coach and motivate team for optimal performance
Oversee visual merchandising and sales floor maintenance
Handle digital services and customer feedback improvements
Conduct team training and represent NIKE brand initiatives

Skills

Key technologies and capabilities for this role

Retail ManagementTeam LeadershipCustomer ServiceProduct KnowledgeSales CoachingInventory Management

Questions & Answers

Common questions about this position

What is the salary for the Coach - Department Manager position?

This information is not specified in the job description.

Is this a remote position or does it require working in a store?

This is an in-store retail position at NIKE Unite Castel Romano, requiring presence in the physical store location.

What skills are required to be a Coach?

Exceptional customer service skills are required to deliver a first-quality brand experience.

What is Nike's company culture like?

Nike's culture is fueled by diversity and the valorization of imagination, seeking people who grow, think, dream, create, and are leaders and visionaries in a stimulating and evolving environment.

What makes a strong candidate for the Coach role?

Strong candidates are passionate about customer service, creativity, ambition, and contributing skills and passion to face evolving challenges in retail.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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