Cloud Operations Engineer at Universal Music Group

Sydney, New South Wales, Australia

Universal Music Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Music, Entertainment, TechnologyIndustries

Requirements

  • SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening
  • AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization
  • Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation
  • Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks
  • Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more)
  • Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)
  • Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more)
  • Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex)
  • Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching

Responsibilities

  • Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices
  • Work within a CloudOps team (global peers) to meet project objectives in a timely fashion
  • Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management
  • Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP
  • Implement proposed solutions to ensure the delivery of a quality product or service
  • Ensure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standards
  • Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance
  • Compile and remediate vulnerabilities identified by the securities team
  • Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution
  • Ensure high work standards regarding incident and change management tasks
  • Other tasks as deemed necessary or appropriate
  • Participate in a Mon-Sun roster, where office work is required on weekends

Skills

AWS
Azure
GCP
SAP
CloudOps
Cloud Security
Infrastructure as Code
Vulnerability Remediation

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters
1934Year Founded
$3,890.9MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Salary
401k
Flexible PTO
Medical, dental, visiion insurance
Student Loan Repayment Assistance & Tuition Reimbursement
Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.
Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.
AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.
UMG's artist-centric streaming model enhances engagement and revenue for musicians.
UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.
Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.
Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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