Clinical Navigator - PT (Bilingual) (Shift: 8AM - 5PM MST / 9AM - 6PM CST)

The Clinical Navigator will conduct clinical intake assessments to evaluate patients' MSK conditions, identify goals, and determine treatment needs, building trust-based relationships using empathy, clinical insight, and motivational interviewing techniques. They will provide education, shared decision-making, and guidance to help patients understand treatment options and commit to evidence-based care plans. Responsibilities include monitoring patient progress, providing motivational coaching for therapy adherence, identifying and addressing barriers to care, and serving as a liaison between patients, care teams, and external providers to ensure continuity and coordination of care. The role also involves delivering timely clinical updates, escalating complex cases, partnering with care team members, providing peer support, and accurately documenting all patient interactions and assessments while adhering to established protocols for efficiency and productivity.