Clinical Implementation Specialist, Phaco Systems | Remote (New York City, NY) at Johnson & Johnson

Irvine, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

MedTech, Healthcare, OphthalmologyIndustries

Requirements

Bachelor’s degree from an accredited college/university OR equivalent experience
5+ years of medical device, clinical/technical experience
CST/COA/COT/COMT is preferred
Previous operating room (implied from truncated "Previous ope")

Responsibilities

Provides clinical and technical training and support to ophthalmic HCP’s on the JNJ MedTech Phaco Platforms and Femtosecond Laser
Conducts clinical education activities that facilitate effective learning regarding clinically relevant information to ophthalmic HCP’s
Participates in meetings and supports trade shows to provide information useful to ophthalmic HCP’s
Clearly documents all customer interactions
Communicates clearly and effectively with sales/service counterparts to ensure all customer needs are properly followed through
Manages own travel/customer support schedule in a manner to best execute job duties and ensure customer needs are met effectively and efficiently. Seeks support of manager when scheduling conflicts arise
Manages travel budget within organizational guidelines and completes expense reporting in line with policy
Domestic travel up to 75% to support customer needs to include extensive driving, air travel and hotel stays
Delivers in-service and surgical support for Physicians and Surgical Staff on the use of the JNJ MedTech ophthalmic equipment platforms
Coordinates and executes clinical training for end user clinicians on use of cataract surgery products in accordance with approved labeling
Utilizes clinical ophthalmic/surgical experience to act as a liaison and key resource for customers and eye care professionals regarding product clinical implementation and troubleshooting performance issues
Performs safety reporting data coordination, collection, management and reports results clearly and accurately
Works closely with sales and service counterparts in assigned geography to ensure that all customers’ clinical needs are met

Skills

Key technologies and capabilities for this role

Phaco SystemsOphthalmic EquipmentSurgical SupportClinical ImplementationIn-service TrainingMedical Device SupportVision CareMedTech

Questions & Answers

Common questions about this position

Is this position remote, and are there location requirements?

This is a remote-based role with the ideal candidate residing in New York City, NY. Other listed locations include Irvine, California and New City, New York.

What are the main responsibilities of the Clinical Implementation Specialist?

The role involves delivering in-service and surgical support to physicians and staff on JNJ MedTech ophthalmic equipment, primarily Phacoemulsification systems and Femtosecond Cataract Laser, coordinating clinical training, acting as a liaison for product implementation and troubleshooting, and handling safety reporting.

What skills or experience are required for this role?

Candidates need clinical ophthalmic/surgical experience to provide training and support on Phaco platforms and Femtosecond Laser, along with the ability to coordinate clinical education, troubleshoot issues, and manage safety reporting data.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of candidate stands out for this Clinical Implementation Specialist role?

A strong candidate will have clinical ophthalmic or surgical experience, passion for vision treatments, and the ability to work closely with sales, service teams, and eye care professionals to support product implementation.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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