Clinical Case Manager Behavioral Health (Spanish Speaking)- Work at Home at CVS Health

Allentown, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Masters Degree in Social Work or Counseling required
3 years of direct clinical practice experience post master's degree (e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility)
3 years knowledge of mental health and substance abuse disorders
3 years experience in multitasking by talking on the telephone and typing at the same time, multiple monitors and systems etc
3 years Experience using Motivational Interviewing and good technological skills
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in (LCSW Licensed Clinical Social Worker, LISW Licensed Independent Social Worker, LCPC Licensed Clinical Professional Counselor, LP Licensed Psychologist, LMFT Licensed Marriage and Family Therapist, LMHC Licensed Mental Health Counselor)
Bilingual Spanish and English (preferred)

Responsibilities

Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes
Conducts comprehensive assessments of referred member’s needs/eligibility through the use of clinical tools and information/data review, and determines approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services
Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues
Performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated
Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services

Skills

Key technologies and capabilities for this role

behavioral healthcase managementcrisis interventionclinical assessmentcare planningprovider coordinationpsychosocial servicesSpanish

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is fully remote in the USA.

What are the required qualifications for this role?

Candidates need 3 years of direct clinical practice experience post master's degree, 3 years knowledge of mental health and substance abuse disorders, 3 years experience in multitasking with phone and typing, experience using Motivational Interviewing, good technological skills, and a valid unrestricted independent professional behavioral health clinical license such as LCSW, LISW, LCPC, LP, LMFT, or LMHC.

What is the work schedule for this position?

The shift is Monday-Friday during standard business hours, with no weekends and no holidays.

Is bilingual Spanish and English required?

Bilingual Spanish and English is preferred, not required.

What salary or compensation does this role offer?

This information is not specified in the job description.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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