[Remote] Clinical Application Specialist - PET Modality at GE Healthcare

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Minimum 3 years of imaging experience
Willing to travel 90% of the time
Expertise in analyzing technical learning needs for the services function
Ability to deliver training solutions impacting quality training for customers
Good clinical and technical knowledge and judgment within established procedures
Good interpersonal skills; may be required to lead a junior team
Good communication skills with strong customer relationships
Ability to explain clinical and complex technical information to clinical staff, Radiologists, physicians, physicists, and facility managers/leadership
Basic understanding of key business drivers
Good understanding of how to work on virtual teams integrating with other teams

Responsibilities

Develop product, clinical, and software knowledge, skills, and competence within the PET modality
Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and skills to obtain optimal performance from GE Healthcare equipment
Provide pre-sale product clinical evaluations and/or educational sessions to potential customers
In partnership with customers, develop and administer clinical training to end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education and achieve high Net Promoter Scores (NPS)
Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions
Drive realization of revenue through execution of on-site or remote clinical education delivery
Produce comprehensive, consistent, and timely completion of documentation requirements pre through post training
Provide ongoing post-installation training and support as needed over the lifecycle of the product
Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings
Work integrally with associated teams to create, manage, coordinate, and deliver training to internal and external partners and customers
Broaden knowledge of own clinical and technical skill set to execute solid training strategy
May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills
May have some autonomy to make decisions within a defined framework and resolve issues requiring good clinical and technical knowledge and judgment

Skills

Key technologies and capabilities for this role

PET ModalityClinical TrainingAdult EducationMedical ImagingCustomer TrainingProduct KnowledgeSoftware TrainingNet Promoter ScoreClinical EvaluationAccount Management

Questions & Answers

Common questions about this position

Is travel required for this role?

Yes, the role requires willingness to travel 90% of the time.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key skills are required for the Clinical Application Specialist role?

The role requires expertise in PET modality, clinical training delivery, adult education, and technical learning needs analysis, along with strong customer relationship management.

What is the company culture like at GE Healthcare?

GE Healthcare fosters an inclusive environment where every voice makes a difference, emphasizing innovation to improve lives and build a healthier world.

What makes a strong candidate for this position?

Strong candidates will have deep PET modality expertise, experience in clinical training and adult education, and the ability to travel 90% while collaborating with sales and service teams.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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