[Remote] Clinical Account Associate, Southwest at Tempus

California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, BiotechnologyIndustries

Requirements

B.S. in biology, life science, business or marketing
1+ years of applicable experience in industry
Demonstrate the capacity to quickly learn relevant genomic and oncology information
Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
Excellent customer service skills and ability to connect with healthcare professionals
Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
Strong administrative skills and sophistication to manage business in complex environments
Demonstrate Tempus’ Values by acting with integrity, respect and trust
Travel throughout the territory as needed
Bonus: Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience

Responsibilities

Work with the Clinical Account Executive (CAE) on plans for gaining and retaining new and existing clients
Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
Identify opportunities with existing customers on the use of Tempus algorithmic tests and add-ons (e.g., HRD, TO, DPYD, UGT1A1, PURist)
Collaborate with Clinical Account Executives on upsell opportunities for various products
Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
Identify and develop partnering opportunities between prospective oncology clients and Tempus
Promote and drive compliance with new web-based molecular information tools for all clients
Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
Monitor performance of sales to ensure objectives are met
Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc
Embrace, embody and represent the Tempus company culture at all times to external and internal constituents
Build and maintain relationships with physicians and office staff to drive clinical orders in the community
Build and maintain relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (e.g., 3 x month per physician)
Coordinate Medical Affairs report review with physicians after clinical orders
Order Kit and literature replenishment at accounts
Identify and attend approved local conferences
Work with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients

Skills

Key technologies and capabilities for this role

Account ManagementClinical SalesUpsellingBusiness PlanningCompetitive AnalysisOncologyPrecision MedicineEMR IntegrationsMolecular TestingHRDTempus Hub

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require travel?

The role involves territory management, travel, building in-person relationships with physicians and office staff, and attending local conferences, indicating it is not fully remote.

What skills are preferred for this Clinical Account Associate role?

Preferred skills include the capacity to quickly learn relevant genomic and oncology information, ability to work independently, and proactive communication.

What is the company culture like at Tempus?

Tempus emphasizes embracing, embodying, and representing the company culture at all times to external and internal constituents, with a passion for precision medicine and advancing healthcare through AI.

What makes a strong candidate for this role?

Strong candidates can quickly learn genomic and oncology information, work independently, communicate proactively, build relationships with physicians and pathology departments, and manage territory plans including travel and sales goals.

Tempus

AI-driven healthcare data analysis platform

About Tempus

Tempus focuses on enhancing patient outcomes through the use of data and artificial intelligence in healthcare. The company offers a platform that analyzes medical data to provide insights for physicians, helping them make better treatment decisions. This platform also aids pharmaceutical and biotech companies in drug development by identifying new targets and assessing treatment effectiveness. For patients, Tempus identifies personalized therapy options, particularly in cancer care, where their research has shown increased opportunities for tailored treatments. They have developed a pan-cancer organoid platform and a liquid biopsy assay for profiling circulating tumor DNA. Tempus generates revenue by charging healthcare providers and companies for access to their platform and insights, setting them apart from competitors by their focus on personalized medicine and extensive cancer research.

Chicago, IllinoisHeadquarters

2015Year Founded

$894.9MTotal Funding

IPOCompany Stage

AI & Machine Learning, Biotechnology, HealthcareIndustries

1,001-5,000Employees

Benefits

Relocation Assistance

Company Equity

Performance Bonus

Risks

Competition from partners like Genialis may lead to conflicts of interest.

Ambry Genetics acquisition could pose financial risks if synergies aren't realized.

Technical challenges may arise in integration with Flatiron's OncoEMR platform.

Differentiation

Tempus uses AI to analyze clinical and molecular data for precision medicine.

Their platform aids in personalized treatment decisions for cancer patients.

Tempus collaborates with biotech firms to enhance drug development using real-world data.

Upsides

Increased AI adoption in healthcare boosts Tempus' partnerships and collaborations.

Acquisition of Ambry Genetics expands Tempus' genetic testing capabilities.

Integration with Flatiron's OncoEMR enhances precision in cancer treatment plans.

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