Clinic Assistant-PRN at Crestwood Behavioral Health

Madison, Wisconsin, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

Ability to perform receptionist and billing responsibilities related to clinic operations
Ability to coordinate patient information and maintain confidentiality of patient files
Ability to coordinate billing functions with central offices
Flexible availability for PRN (as needed) shifts, including evening hours (clinic hours M-F 8am-7pm, no weekends or holidays)
Courteous phone etiquette (answer within 3 rings)
Punctuality and preparedness
Ability to prioritize tasks and organize workload
Ability to respond to codes and crisis situations under direction
Understanding of Human Resources policies and procedures
Positive customer-service orientation and team player mindset

Responsibilities

Perform departmental clerical and receptionist functions timely and accurately (e.g., communicate messages, answer phones, greet/screen visitors, type messages, make appointments, file documents, copy documents, sort/distribute mail, maintain filing system)
Perform departmental billing functions timely and accurately (e.g., produce claims, prepare deposit worksheets/bank tickets/scan checks, balance accounts receivable, prepare fee bills/vendor bills, post payment denials, type/log payments in Excel, assist with monthly statements)
Maintain medical records functionally, in detail, and accurately (e.g., review records for filing needs, file lab/diagnostic reports)
Maintain appropriate supplies for the unit (e.g., enter charges for patient supplies/treatments, sign out/distribute supplies fiscally, anticipate/arrange supplies, place weekly food orders)
Facilitate communication and provide information to patients, families, visitors, and health care providers; report relevant information to manager/providers/department
Respond to requests from physicians, patients, families, visitors, and providers; take appropriate action
Assist with patients at arrival/departure under clinical staff direction
Participate in hospital committees, meetings, and team projects (e.g., attend, contribute positively, share results, take minutes)
Promote team environment, interact sensitively/positively with employees/physicians/public, serve as customer-service role model
Facilitate intra-department communication, oversee patient care/safety, help with system changes, contribute to refining systems (e.g., feedback, reports, memos)

Skills

Microsoft Excel

Medical Billing

Accounts Receivable

Insurance Claims

Medical Records Management

Patient Scheduling

Receptionist Duties

Filing Systems

Customer Service

Data Entry

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees