Client Transformation Director at Kraken

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Biotechnology, SoftwareIndustries

Requirements

The Client Transformation Director should have experience leading major client implementations, preferably in the North American utility sector. Candidates must be comfortable briefing C-suite executives and possess a detailed understanding of complex project dependencies across multiple work streams. Experience with Build-Operate-Transfer methodology is also required.

Responsibilities

The Client Transformation Director will be accountable for the successful execution of client implementation programs, including technology, business operations, and cultural transformation, using the Build-Operate-Transfer methodology. This role involves finding solutions to accelerate delivery and reduce risk, and developing deep trust with C-suite client executives.

Skills

Client Implementation

Energy Industry

Customer Information Systems (CIS)

Billing Systems

Meter Data Management

CRM

AI-driven Communications

Project Management

Leadership

Stakeholder Management

Transformation

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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