Client Services & Print Operations Associate (Prominent Law Firm) at RPS North America

White Plains, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal Services, Office ServicesIndustries

Requirements

High School Diploma (or equivalent)
1+ years prior work experience preferred
Strong verbal and written communication skills
Excellent customer service skills
PC skills with MS Office Suite experience
Ability to handle multiple tasks simultaneously
Good organizational skills
Working knowledge of MFD equipment
Knowledge and understanding of shipping/receiving procedures
Ability to comprehend instructions
Ability to work independently and complete projects
Ability to determine correct method and packing material, and validate packing slips
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Superb written and verbal communication skills
Current knowledge or ability to learn computer-based systems
Maintain professional appearance and attitude
Adhere to all policies and procedures
Fine and/or gross motor skills, including ability to grasp, lift, and/or carry packages up to 60 lbs on a wheeled cart
Ability to walk, bend, kneel, stand, and/or sit
Ability to work assigned hours (Monday-Friday, 9:00am-6:00pm)

Responsibilities

Provide 5-star customer service to all employees in all forms of communication
Operate advanced reprographic and scanning equipment for high-volume print and digital imaging requests
Perform finishing work such as binding, cutting, and padding; ensure quality and accuracy of output
Perform routine maintenance on copy/print devices (loading paper, changing toner/cartridges, troubleshooting minor issues)
Manage hard copy and electronic job submissions, handle color calibration and image adjustments, prepare orders for delivery/distribution
Assist with receiving, sorting, distributing inbound/outbound mail and packages; maintain tracking records and provide status updates
Monitor and replenish office supplies, support pantry and meeting room setups
Perform light cleaning and assist with employee moves or space arrangements
Build strong professional relationships with employees and internal teams
Train backup staff and take initiative to improve workflows or assist during downtime
Process high-volume copying, printing, finishing, and reprographics orders
Troubleshoot equipment and ensure supplies are at satisfactory levels
Process inbound/outbound mail, distribute/deliver mail, handle shipping/receiving of products and supplies
Replenish/organize/order office supplies (pens, paper, toner)
Serve as backup to front office (reception/concierge)

Skills

Copying

Printing

Finishing

Binding

Lamination

Reprographics

Scanning

Equipment Maintenance

Troubleshooting

Mail Processing

Shipping

Receiving

Office Supplies Management

Customer Service

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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