Client Service Manager at Monta

Clayton, Missouri, United States

Monta Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Wealth Management, Investment AdvisoryIndustries

Requirements

  • Bachelor's degree in finance, personal financial planning, accounting, or a related field preferred
  • 2-3 years of work experience preferred
  • Must be authorized to work in the United States

Responsibilities

  • Support Advisors and Partners in daily operations, mastering team processes and procedures
  • Build and maintain trusted relationships with clients with complex account needs, serving as a key point of contact
  • Assist with the onboarding process of new clients to Moneta systems and processes; ensuring all documentation and processes are complete
  • Serve as the primary point of contact for clients, liaising with Advisors/Partners and identifying value-added services
  • Coordinate with centralized operations to implement best practices and enhance service delivery
  • Execute Partner and/or Advisor investment recommendations via trading through Financial Custodial Systems (i.e. Schwab, Fidelity, etc.), adhering to deadlines and industry requirements
  • Maintain accurate client records, process billing, transfers, and journals, and review cash reports
  • Research and resolve complex financial scenarios as they arise
  • Participate in professional development opportunities, team meetings, and internal training programs
  • Ensure all activities adhere to policy compliance guidelines, regulatory requirements, and industry standards
  • Perform additional administrative tasks as needed to support team operations

Skills

Client Relationship Management
Wealth Management
Client Onboarding
Investment Trading
Financial Operations
Advisory Support
Process Coordination

Monta

Manages electric vehicle charging stations

About Monta

Monta operates in the electric vehicle (EV) charging sector, providing a solution for managing EV charging stations. The company offers a Charge Point Management System (CPMS) that simplifies the installation, management, and operation of charging points for various clients, including workplaces, commercial businesses, and municipalities. This system allows clients to control access to their charging stations, manage energy usage, collect charging data, and provide multiple payment options. Monta's software-only approach gives it flexibility to meet diverse client needs without requiring different systems. This focus on business-to-business sales and its success in winning tenders distinguishes Monta from its competitors. The company's goal is to support the growth of the EV market by offering comprehensive and efficient management solutions for charging stations.

Copenhagen, DenmarkHeadquarters
2020Year Founded
$139.1MTotal Funding
SERIES_BCompany Stage
Automotive & Transportation, EnergyIndustries
201-500Employees

Risks

Increased competition in the U.S. market could hinder Monta's expansion efforts.
Potential regulatory changes in the U.S. may impact Monta's operations.
Reliance on partnerships poses risks if they do not yield expected results.

Differentiation

Monta offers a comprehensive software-only solution for managing EV charging stations.
The company focuses on B2B sales, targeting fleets, workplaces, and municipalities.
Monta's Charge Point Management System provides exclusive energy management features.

Upsides

Monta's expansion into the U.S. market opens new growth opportunities.
The partnership with Tesla enhances Monta's home charging solutions for corporate fleets.
Rising demand for workplace EV charging solutions supports Monta's business model.

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