Client Service Administration Specialist at IQVIA

Warsaw, Masovian Voivodeship, Poland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalsIndustries

Requirements

Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent work experience)
Proven experience in client service, administration, or finance-related roles; experience in contract administration is a plus
Proficiency in Microsoft Excel is required; experience with SAP or other ERP systems is a strong advantage
Very good knowledge of English is a must
Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines
Excellent written and verbal communication skills, with a client-focused approach
High attention to detail and commitment to accuracy
Ability to work independently while collaborating effectively with internal teams
Proactive approach to identifying and solving problems
Preferred Qualifications
Experience in contract management, invoicing, or payment collection processes
Familiarity with accounting principles and financial reporting
Ability to work under pressure while maintaining high accuracy and meeting deadlines

Responsibilities

Receive and verify information from the Sales team to ensure accurate and timely processing of invoices in line with local tax law and revenue recognition in line with corporate policy/US GAAP
Cross-check contract details, including pricing, terms, and conditions, to ensure compliance with agreements
Manage and maintain contract documentation, ensuring that all records are accurate and accessible
Issue one-time and recurring invoices based on agreements outlined in contracts
Reconcile deliveries and invoices to ensure accurate month-end closing in SAP
Monitor overdue payments, follow up with clients, and ensure timely collections
Handle client inquiries related to billing, payments, and account statuses
Identify opportunities to improve administrative processes and enhance operational efficiency
Prepare regular and ad-hoc reports for internal and client use, ensuring accuracy and on-time delivery

Skills

Contract Administration

Invoicing

Payment Collection

SAP

Microsoft Excel

US GAAP

Finance

Administration

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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