Senior Bilingual Client Support Specialist
Autotrader.caSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerce, FashionIndustries
Requirements
- Proficient in English
- Bachelor's Degree
- 0-2 years of experience supporting clients or within operations
- Ability to lead projects with detailed requirements and meet tight deadlines
- Multi-tasker who proactively seeks out opportunities to support the team
- Highly organized and detail-oriented
- Solution-oriented and analytics-minded
- Fits in an environment and culture driven by company values
Responsibilities
- Deliver an exceptional level of program support and contract execution for clients
- Oversee style attribution of items to support outfitting programs
- Support internal taxonomy updates with Operations Team
- Communicate and collaborate effectively with Styling, Image Editing, and Account Management teams to define and meet client requirements
- Execute image editing tasks and oversee quality and delivery for clients
- Maintain a level of excellence across process, documentation, organization, requirement-gathering, and delivery
- Receive, prioritize, and complete client requests within a timely manner and follow through with appropriate team members to communicate next steps
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for this Client Operations Support Assistant role?
When we find the right person, we try to put our best foot forward with an offer that excites you and is fair on our end. We consider the skills and experience of the candidate in making the offer.
Is this position remote or does it require office work?
This information is not specified in the job description.
What are the must-have qualifications for this role?
Must-have qualifications include proficiency in English, a Bachelor's Degree, 0-2 years of experience supporting clients or in operations, ability to lead projects with detailed requirements and meet tight deadlines, multi-tasking, high organization, detail-orientation, solution-oriented mindset, and alignment with company values.
What is the employment type for this position?
This role will be on a 12 month contract with the possibility of extending to a full-time contract dependent on performance and business need.
What kind of company culture does Stylitics have?
The culture is driven by company values, emphasizing solution-mindedness, creativity, detail-obsession, collaboration, dependability, and working in a cross-functional team environment with real impact on the retail industry.
Stylitics
Personalized outfit recommendations for online shoppers
About Stylitics
Stylitics provides personalized outfit recommendations to enhance online shopping experiences, helping retailers increase sales through upselling and cross-selling. The platform features tools like 'Ways to Wear it' and a mix-and-match tool, allowing shoppers to customize their looks. Retailers can quickly create engaging landing pages to showcase products and improve customer engagement. Stylitics operates on a business-to-business model, offering its services to top retailers worldwide.
New York City, New YorkHeadquarters
2011Year Founded
$96.3MTotal Funding
SERIES_CCompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Stock Options
401(k) Company Match
Unlimited Paid Time Off
Commuter Benefits
Gym Membership
Risks
Competition from BigCommerce could lead to market share loss.
Integration challenges from Wide Eyes acquisition may disrupt operations.
Reliance on AI makes Stylitics vulnerable to rapid tech changes.
Differentiation
Stylitics offers AI-powered virtual closets for personalized ecommerce experiences.
The platform provides unique mix-and-match tools for interactive shopping.
Stylitics' acquisition of Wide Eyes enhances its visual AI capabilities.
Upsides
Increased demand for shoppable content aligns with Stylitics' offerings.
The 'Get the Look' feature boosts product discovery and conversions.
Juliana Prather's appointment as CMO may enhance marketing strategies.
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