Enterprise Billing, Coordinator
ZipRecruiterSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Transportation and Logistics, Financial Services, Customer SupportIndustries
Requirements
Candidates should possess strong analytical skills to analyze billing data, identify trends, and troubleshoot billing issues, along with excellent communication skills for interacting with customers and internal teams. A high level of attention to detail is required to ensure accuracy in billing information and invoices, and proficiency in billing software and accounting systems is essential for managing customer accounts and generating invoices. Knowledge of billing principles is also needed.
Responsibilities
As a Client Onboarding Analyst, you will manage the initial setup and billing requirements for new and existing customers, prepare and issue invoices, maintain and manage customer accounts, analyze billing data to identify trends and potential issues, collaborate with various departments to ensure smooth billing processes and address issues, resolve customer billing inquiries and issues, oversee the billing status of accounts by researching and resolving inconsistencies, analyze billing documents for accuracy, create invoices and customize billing, create invoice templates, review the billing process for improvements, ensure proper period cut-off for month-end close procedures, be the point person for billing-related support cases, provide accurate and timely reporting, enter data into electronic systems, and participate in account audits and billing compliance reviews.
Skills
Billing Management
Customer Account Management
Invoice Preparation
Data Analysis
Process Improvement
Attention to Detail
Organization
Motive
Enhances broadband services for providers
About Motive
Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.
Austin, TexasHeadquarters
1871Year Founded
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees