Client Engineer

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Enterprise SoftwareIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related technical field, and have at least 3 years of experience in client-facing technical roles, ideally within a fintech or API-driven environment. Strong technical aptitude, problem-solving skills, and the ability to understand and articulate complex technical concepts are essential.

Responsibilities

The Client Engineer will be responsible for owning the technical relationship and solution design for assigned Enterprise and Strategic clients and prospects, leading client onboarding and ensuring successful API implementations and integrations. They will proactively troubleshoot and resolve technical challenges, provide technical guidance during the pre-sales process, conduct technical workshops, and partner closely with Sales and Account Management on commercial negotiations and strategic client engagements. Additionally, they will contribute to process improvements and documentation to establish scalable client engineering practices and act as a trusted technical resource.

Skills

Product Knowledge

Relationship Management

Commercial Understanding

API

Troubleshooting

Solution Design

Technical Guidance

Architecture Review

Project Management

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$714.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.

Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.

Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.

Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.

Potential legal challenges, such as PNC's lawsuit over trademark issues.

Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.

Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.

Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.

Partnership with Dwolla enhances Plaid's presence in the secure payments sector.

Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

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