Client Development Manager - Retail at Nielsen

Norwich, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Market ResearchIndustries

Requirements

Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives, ideally with high value / blue-chip clients in a Commercial function
Demonstrable sales and key account management experience
Experience in strategic sales planning and implementation, including pipeline management within high value / blue-chip clients in a Commercial function (desired)
Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment
Highly organized and able to prioritise workload, driven, with good time management skills and excellent attention to detail
Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively, including presenting at Board Level and controlling meetings to desired outcome
Comfortable influencing senior external stakeholders, strong sales skills, a track record of using data and tools to drive business growth, and comfortable owning own diary
Preference for experience within the FMCG sector (preferred but not essential)

Responsibilities

Delivery of business growth from adoption and increased volumes of NIQ Brandbank “Non-Core” Services
Accurately forecasting revenue to the Senior Client Development Manager and ensuring a consistently strong pipeline to deliver targets (generally monthly, or as requested)
Developing a full understanding of the NIQ Brandbank value proposition
Building rapport with supplier base, frequently contacting them to understand service requirements and identify areas where NIQ Brandbank can support business objectives (to drive revenue growth and customer satisfaction)
Using knowledge to create Account Development Plans in partnership with Client Delivery Executives, including Objectives, Goals, Strategies & Measures for relevant accounts
Supporting clients with account and license management
Creating engagement plans to resolve ongoing client issues and working with business functions to drive process improvement and achieve strong customer satisfaction
Delivering business growth across existing Key Supplier accounts, including revenue, service alignment, strategic positioning of key products/services, securing client renewals, and supporting new business revenue generation with emphasis on expanding suite of services
Achieving Quarterly targets (primarily revenue-based, plus improving retailer coverage metrics and expanding solutions purchased)

Skills

business development

account management

revenue forecasting

sales

client relationship management

data-driven growth

stakeholder influence

pipeline management

customer success

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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