Client Access Representatives - Float at BrightAI

Columbia, Missouri, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

High School Diploma or equivalent required
Associate's degree in business, administration, or related field preferred
2+ years of customer service experience, preferably in a healthcare setting
Strong computer skills, including proficiency in Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Familiarity with medical terminology and billing procedures a plus

Responsibilities

Provide exceptional customer service to all clients, staff, and leadership team members
Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner
Schedule client appointments and manage client flow
Collect payment and handle billing and insurance matters
Maintain accurate and up-to-date client records and files
Assist with data entry and other administrative tasks as needed
Communicate effectively with clients, staff, and providers
Provide support and assistance to other team members as needed
Adhere to HIPAA regulations and maintain confidentiality of client information

Skills

Key technologies and capabilities for this role

Customer ServiceHIPAAAppointment SchedulingBillingInsuranceData EntryAdministrative Support

Questions & Answers

Common questions about this position

What is the salary for the Client Access Representative position?

This information is not specified in the job description.

Is this a remote position or does it require on-site work?

This is not a remote position; it requires floating between different locations in Columbia, Missouri.

What skills and qualifications are required for this role?

Requirements include a High School Diploma or equivalent, 2+ years of customer service experience (preferably in healthcare), strong computer skills with Microsoft Office proficiency, excellent communication and interpersonal skills, and the ability to multitask, prioritize, and maintain attention to detail.

What benefits are offered for this position?

Benefits include a competitive hourly rate, paid time off and holidays, health, dental, and vision insurance, 401(k) plan with company match, flexible scheduling, professional development opportunities, and recognition and reward programs.

What makes a strong candidate for this Client Access Representative role?

A strong candidate will have an Associate's degree preferred, healthcare customer service experience, familiarity with medical terminology and billing, and the ability to work independently and collaboratively in a team.

BrightAI

Digitizes physical assets for legacy enterprises

About BrightAI

BrightAI transforms traditional industries by digitizing physical assets and processes using technologies like the Internet of Things (IoT), Edge AI, cloud computing, and mobile technologies. The company primarily serves legacy enterprises, helping them modernize their operations to become more competitive in the global market. By quickly integrating its solutions, BrightAI drives immediate improvements in cash flow, creating a cycle of growth and profitability for its clients. The goal is to make digital transformation accessible and affordable for a wide range of businesses.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$14.6MTotal Funding

SEEDCompany Stage

Data & Analytics, Industrial & Manufacturing, AI & Machine LearningIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Competition from tech giants like Google and Microsoft could overshadow BrightAI.

Rapid technological advancements may render BrightAI's solutions obsolete if innovation lags.

Economic downturns could reduce demand for BrightAI's digital transformation solutions.

Differentiation

BrightAI specializes in digitizing physical assets for legacy enterprises.

The company leverages IoT, Edge AI, and cloud technologies for digital transformation.

BrightAI's solutions create an EBITDA flywheel, driving growth and profitability.

Upsides

BrightAI raised $15M in seed funding to enhance its AI platform.

The rise of 5G technology benefits BrightAI's real-time asset monitoring solutions.

Growing focus on predictive maintenance boosts demand for BrightAI's AI-driven platform.

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