Experience in high-volume, fast-paced Accounts Receivable environments with daily performance expectations assigned and measured
Strong concentration on accuracy, efficiency, and continuous improvement
Ability to communicate and work effectively with teammates and internal/external customers
Ability to effectively prioritize workloads and maintain an organized workspace
Enthusiasm to actively exercise and advocate a positive, team-focused environment
Willingness to take ownership and responsibility for team objectives
Initiative to obtain sufficient working knowledge of all department procedures and related software applications
Knowledge and experience to serve as a primary point of contact for external Westlake company departments
Ability to reliably commit to consistent attendance during specified work hours (overtime may be required in accordance with standard accounting cycle deadlines)
Associate's degree (A.A.) or equivalent from two-year college or technical school, preferred
Three plus years of related experience
SAP/JDE experience a plus
Physical abilities: frequently sit, stand, walk, use hands to touch/handle/feel, reach with hands and arms, talk or hear; occasionally stoop, kneel, crouch, lift/move up to 25 pounds; specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Ability to work in a moderate noise level office environment; some work in operating units requiring PPE (safety glasses, hearing protection), exposure to outside elements, usage of stairs and elevators
Responsibilities
Prepare and distribute bank daily cash reports for lockbox and wire reports
Post daily cash receipts against open items in AR
Assist Customer Service and Credit in investigating and clearing customer accounts
Work with credit to review the AR aging to clear unapplied payments against recently posted invoices
Research and process customer’s claims of payments by gathering funding dates, bank account and amount for further research
Research and process charge backs, returns and bad checks
Answer accounts receivable phone inquiries and follow up
Communicate with customers as necessary for inquiries or cash application issues
Work with accounting to ensure all cash has been captured and properly allocated
Work with Customer Service and Credit for research in any misapplication of funds, or missing funds on account
Review and reconcile the cash GL to ensure month end process closes accurately
Help other members in the cash applications team when needed
Maintain compliance with the AR policies and procedures and adhere to company DOA (delegation of authority)
Comply with all Company policies and procedures
Perform the primary thinking encompassed by this job description, and any other job responsibilities or tasks as assigned
Record payments to customer’s accounts and maintain accounts receivable records