Claims Support Associate at Auto-Owners Insurance

Lansing, Michigan, United States

Auto-Owners Insurance Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Type forms, reports, using Microsoft Word and memos as directed (minimum 40 words per minute)
  • Operate standard office equipment like fax machines and photocopiers
  • Pick up, sort, and deliver internal department mail
  • Answer telephone calls and transfer them to proper personnel as needed
  • Maintain files and reports
  • High school education or its equivalent (preferred)
  • Experience with Microsoft Outlook (preferred)
  • Above average communication skills (written and verbal)

Responsibilities

  • Assist with other duties within the department or elsewhere upon request
  • Participate in initial in-person training (with potential merit-based work-from-home flexibility afterward)
  • Ability to work in the U.S. without current or future sponsorship

Skills

Key technologies and capabilities for this role

Microsoft WordMicrosoft OutlookTyping 40 wpmFax MachinePhotocopierMail SortingTelephone AnsweringFilingReport Preparation

Questions & Answers

Common questions about this position

What is the compensation like for the Claims Support Associate role?

Auto-Owners offers a competitive base salary along with bonus programs. Additional compensation includes a matched 401(k) and fully-funded pension plan once vested.

Is this position remote or hybrid, and what are the requirements?

They offer a merit-based work-from-home program based on job responsibilities, with initial in-person training required, after which flexibility is defined by the leadership team. The posting includes #LI-Hybrid.

What skills are required for the Branch Clerk position?

Candidates must type a minimum of 40 words per minute using Microsoft Word, operate standard office equipment, handle mail, answer phones, and maintain files. Preferred skills include high school education or equivalent, Microsoft Outlook experience, and above average communication skills.

What is the company culture like at Auto-Owners Insurance?

Auto-Owners provides a friendly work environment with structured training, employee mentoring, and a group of caring associates focused on creating financial security through rewarding work alongside great people.

What makes a strong candidate for this Claims Support Associate role?

Strong candidates will have high school education or equivalent, Microsoft Outlook experience, above average written and verbal communication skills, and the ability to type at least 40 words per minute while handling office tasks efficiently.

Auto-Owners Insurance

About Auto-Owners Insurance

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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