[Remote] Claims Specialist - Disability at Voya Financial

This position allows 100% remote work from home or work in any of our major office locations with a hybrid schedule.

Minimum requirements include 2–3 years of experience in FMLA or unpaid leave claims management, strong decision-making and critical thinking skills, medical/vocational management, excellent customer service and interpersonal abilities, proficiency in Microsoft Office 365 including Outlook, exceptional written and verbal communication skills, high attention to detail, ability to prioritize tasks in a fast-paced environment, and a collaborative mindset.

This information is not specified in the job description.

Voya Financial emphasizes a bold, action-oriented culture committed to fighting for financial opportunities, valuing differences, and fostering an inclusive environment where employees bring their whole selves to work and purposefully leverage diversity to influence culture, serve clients, and enrich communities.

A strong candidate will have 2–3 years of FMLA or unpaid leave claims experience, medical/vocational management background, and a preferred Bachelor’s degree, along with excellent communication, customer service, critical thinking, and collaboration skills to handle claims analysis, stakeholder relationships, and team problem-solving.