Responsibilities

The Claims Representative will investigate, evaluate, and settle entry-level insurance claims under close supervision, including the life-cycle of a claim from investigation to resolution. They will study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products, learn and comply with Company claim handling procedures, and develop entry-level claim negotiation and settlement skills. This role involves serving the needs of agents, insureds, and others, communicating with claimants, legal counsel, and third-parties, and developing specialized skills including estimating and using computer-based programs for loss adjustment. Additionally, the representative will study and obtain adjuster’s licenses if required, and continually develop product knowledge through approved educational programs.