Claims Representative – Catastrophe Claims at Auto-Owners Insurance

Lansing, Michigan, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Ability to organize data and multi-task
Ability to make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including geometry and financial areas
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines

Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Develop skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including estimating and use of computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster’s license (if required)
Continuously develop product knowledge through approved educational programs