Claims Representative at Auto-Owners Insurance

Tallahassee, Florida, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Ability to organize data and multi-task
Ability to make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including geometry and financial calculations
Ability to read and understand personal and business finance documents
Ability to drive an automobile, possess a valid driver’s license, and maintain a driving record consistent with the Company’s underwriting guidelines

Responsibilities

Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Serve the needs of agents, insureds, and others
Communicate with claimants, legal counsel, and third-parties
Develop specialized skills, including estimating and using designated computer-based programs
Study and obtain adjuster’s license(s), if required
Continuously develop product knowledge through approved educational programs

Skills

Key technologies and capabilities for this role

Claims InvestigationClaims EvaluationClaims SettlementInsurance PoliciesClaim NegotiationWritten CommunicationVerbal CommunicationReport WritingData OrganizationMulti-taskingMathematical CalculationsFinancial AnalysisConfidentialityDriver's License

Questions & Answers

Common questions about this position

Is this a remote position?

This is a work-from-home position with initial in-person training, offering a merit-based program with flexibility determined by the leadership team.

What is the salary for this Claims Representative role?

This information is not specified in the job description.

What key skills are required for this position?

Key skills include above average communication skills (written and verbal), ability to organize data and multi-task, make decisions independently, resolve complex issues, and accurately deal with mathematical problems.

What is the company culture like at Auto-Owners Insurance?

Auto-Owners Insurance offers a friendly work environment, structured training, employee mentoring, and seeks motivated individuals to join their team.

What makes a strong candidate for this entry-level Claims Representative role?

A strong candidate will have a Bachelor’s degree or equivalent experience in property/casualty claims handling, along with strong communication skills, ability to multi-task and resolve issues, and a valid driver’s license.