Claims Processing Specialist

Garden City, New York, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Financial ServicesIndustries

Requirements

Candidates must possess a high school diploma or equivalent and ideally have 1-2 years of data entry or administrative experience. Proficiency in Microsoft Office programs is required, along with outstanding written and verbal communication skills. Knowledge of medical terminology is preferred, and an understanding of federal and state laws pertaining to leaves of absence is a plus.

Responsibilities

The Claims Processing Specialist will be responsible for entering claims-related data into corporate systems, printing and collating daily statutory claims payments, and mailing forms. This role involves registering new claims, reviewing data for errors, researching incomplete submissions, and performing outreach to claimants and providers to obtain necessary information. The specialist will also work to achieve productivity goals, promote a positive customer experience, maintain confidentiality, and respond to queries. Additional duties include scanning documents, printing files, managing returned mail and the claim email box, and assisting with overpayments.

Skills

Data Entry

Data Integrity

Claims Processing

Customer Service

Attention to Detail

Analytical Skills

Communication

Problem-Solving

Data Management

Confidentiality

Protective Life

Provides financial planning and life insurance services

About Protective Life

Protective Life provides financial planning and life insurance services aimed at individuals and businesses. The company offers a variety of products, including life insurance policies and retirement planning guides, to help clients secure their financial future. Their services are designed to assist financial advisors, insurance agents, and individual clients in protecting assets and planning for retirement. Protective Life operates through both business-to-business (B2B) and business-to-consumer (B2C) models, partnering with financial professionals while also reaching out directly to clients via their online platform. What sets Protective Life apart from competitors is their focus on excellent customer service and the provision of educational resources, which empower clients and advisors to make informed decisions. The company's goal is to help clients achieve financial security through comprehensive solutions and support.

Birmingham, AlabamaHeadquarters

1842Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Paid Vacation

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Assistance Program

Risks

Increased competition from digital-first insurance startups could erode market share.

Interest rate fluctuations pose a risk to Protective's investment income.

Direct-to-consumer insurance models may impact Protective's B2B distribution strategy.

Differentiation

Protective.com emphasizes excellent customer service and educational resources for informed decision-making.

The company offers support and training for financial advisors and insurance agents.

Protective.com operates on both B2B and B2C models, reaching diverse client bases.

Upsides

Increased demand for digital insurance solutions drives innovation in the life insurance sector.

The rise of fee-based advisory services reshapes the financial planning landscape.

Big data analytics allows better risk assessment and personalized insurance products.

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