Humana

Medical Director - Claims Management

San Antonio, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Requirements

Candidates must possess an MD or DO degree with at least 5 years of direct clinical patient care experience post residency or fellowship, preferably including inpatient or Medicare-type population care. A current and ongoing Board Certification in an approved ABMS Medical Specialty is required, along with a current and unrestricted medical license in at least one jurisdiction, with willingness to obtain additional licenses. Candidates must not have current sanctions from Federal or State Governmental organizations and must be able to pass credentialing requirements. Excellent verbal and written communication skills, along with evidence of analytic and interpretation skills and prior experience in quality management, utilization management, case management, discharge planning, or home health/post-acute services are also required.

Responsibilities

The Medical Director will utilize their medical background to determine authorization for requested services, level of care, and site of service, ensuring compliance with regulatory requirements, national clinical guidelines, CMS and state policies, and internal standards. Responsibilities include reviewing clinical scenarios and records, prioritizing daily tasks, communicating decisions, and potentially participating in care management. The role may involve discussions with external physicians, reviewing coding practices, clinical documentation, dispute resolution, and supporting regional market priorities through collaboration with external physicians, groups, and facilities. The Medical Director will support Humana values and collaborate with team members and other departments, working with minimal direction after training and demonstrating consistency in thinking and authorship.

Skills

Medical Interpretation
Claims Management
Medicare
Medicaid
Clinical Guidelines
CMS Policies
State Policies
Clinical Documentation
Dispute Resolution
Grievance Processes
Appeals Processes
Care Management
Population Health
Disease Management
Value-Based Care
Conflict Resolution

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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