Product Operations Leader - Kraken Canada

Salary: $110K - $176K Location Type: Remote Employment Type: FullTime

Position Overview

Kraken is seeking a Product Operations leader to serve as the functional COO of Kraken Canada. This role is responsible for the operational execution of our Canadian business, blending hands-on product delivery with strategic operational oversight. The scope also includes supporting Trade Operations and overseeing the operations of our MTL-licensed entities in the US. You will be the crucial link between Product, Engineering, Legal, Compliance, Finance, and external partners, ensuring regulated products launch smoothly and scale reliably. This is an opportunity for a world-class operator experienced in building and scaling consumer-facing products, navigating regulated markets, leading cross-functional teams, and shaping company strategy.

The Opportunity

• Act as the functional COO for Kraken Canada, overseeing daily operations, regulatory audits, client lifecycle management, and market performance.
• Lead product operations for global consumer trading products and Kraken Canada, along with MTL-licensed U.S. states, ensuring business readiness and operational success.
• Partner with Product to deliver features that meet compliance and operational requirements across various jurisdictions.
• Manage readiness and go-to-market strategies for new products, with a focus on process scalability and internal controls.
• Drive cross-functional execution for roadmap milestones, compliance deliverables, and infrastructure upgrades.
• Collaborate closely with compliance teams to ensure audit-readiness and mitigate operational risks.
• Partner with Finance and Data to own forecast inputs, monitor cost-performance metrics, and support P&L clarity across regulated business units.
• Represent the operational aspects of Canada and the U.S. in board, regulatory, and executive discussions.
• Champion a high-leverage operating model by defining core metrics, improving systems, and elevating how Kraken builds and scales regulated products.

Requirements

• Significant experience in product operations, general management, or go-to-market roles, preferably in fintech, crypto, or regulated financial tech.
• Demonstrated experience launching and scaling products in regulated environments.
• Strong track record of cross-functional execution, with experience shipping products with product teams and delivering under pressure.
• Fluency in crypto-native operations, including treasury flows, custody structures, and digital wallet architecture.
• Experience with financial operations, including partnering with FP&A, understanding P&Ls, and tracking operational cost drivers.
• Comfortable working with compliance and legal teams, with the ability to interpret regulations and map them to business processes.

Company Information

Building the Future of Crypto

Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company rooted in crypto values. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Before you apply:

• Please read the Kraken Culture page to learn more about our internal culture, values, and mission.
• Familiarize yourself with the Kraken app. Learn how to create a Kraken account here.

Become a Krakenite and build the future of crypto!