Chief of Staff to the COO at Traba

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, MarketplaceIndustries

Requirements

Bachelor’s degree in business, operations, or a related field, or equivalent experience
7+ years in operations, strategy, or management roles, preferably in a startup or a notable marketplace company
Proven leadership experience: demonstrated success in leading and developing high-performing teams, with an emphasis on driving operational excellence and team growth
Detail-oriented: process-driven mindset with a high level of accuracy, organization, and a desire for operational excellence
Proficient in SQL, no-code tools like Retool, and data visualization software like Omni or Power BI, or highly analytical with aptitude to learn quickly
Bonus: Experience working with product or engineering teams

Responsibilities

Refine playbook and develop new initiatives on sales enablement and efficiency
Design and Build Operations: lead the development of our upselling motion, basing all of our tactics in our customer’s needs and pain
Define New Processes: Play a key role in defining processes essential for the launch and sustainability of new markets
Collaborate for Product Excellence: Partner closely with the product team to implement automated solutions that deliver a magical customer and worker experience, streamline operations and enhance efficiency
Work Closely with Leadership: report to the COO and provide leverage by focusing on the biggest priorities while owning the tracking and reporting of progress
Hands-on and Field-focused: Embrace a hands-on approach initially, requiring travel during the first six months to engage directly with customers, gather insights, and relay learnings back to the team

Skills

Key technologies and capabilities for this role

OperationsStrategySales EnablementProcess DesignUpsellingProduct CollaborationTeam LeadershipReportingMarket LaunchCustomer InsightsField Operations

Questions & Answers

Common questions about this position

What is the salary range for the Chief of Staff position?

The compensation range is set between $150,000 and $175,000, with exceptions possible for candidates with significantly different qualifications.

What benefits are offered for this role?

Benefits include start-up equity, competitive salary, 100% paid health, dental & vision coverage, dinner via DoorDash with free DashPass and stocked kitchen for NY employees, commuter benefit, Gympass, One Medical Membership, HSA via Optum, Talkspace, HealthAdvocate, and Teledoc Health.

Is this role remote or does it require travel or office presence?

The role requires a hands-on approach with travel during the first six months to engage directly with customers, and benefits like dinner and stocked kitchen are provided for NY employees, suggesting a New York office presence.

What skills and experience are required for this Chief of Staff role?

Candidates need 7+ years in operations, strategy, or management roles preferably in startups or marketplace companies, proven leadership in high-performing teams, a process-driven detail-oriented mindset, and proficiency in SQL, no-code tools like Retool, and data visualization software like Omni or Power BI.

What is the team structure and growth path for this position?

The role starts as an individual contributor with a plan to graduate into leading a team within 18 months, reporting directly to the COO.

Traba

Connects businesses with flexible labor solutions

About Traba

Traba connects local light industrial workers with businesses that need flexible labor solutions. The company serves clients like warehouses and event organizers by providing general labor roles such as lumpers, picker packers, and warehouse associates. Traba's digital platform allows businesses to request workers for specific shifts, ensuring they receive the right number of vetted and insured workers to meet their needs. Workers can choose flexible shifts that fit their schedules, enabling them to increase their income based on the number of shifts they take. Traba differentiates itself by offering a seamless process for shift requests and a focus on worker vetting. The company's goal is to provide efficient staffing solutions that adapt to the varying demands of businesses.

New York City, New YorkHeadquarters

2021Year Founded

$44.4MTotal Funding

SERIES_BCompany Stage

Consulting, Industrial & ManufacturingIndustries

201-500Employees

Benefits

Competitive salary & compensation

Equity

In-person office

Health, dental, & vision

Breakfast, lunch, dinner & snacks

Leadership development

Ongoing learning opportunities

Fitness credit

Risks

Increased competition from Instawork and Bluecrew in light industrial staffing.

Regulatory scrutiny over gig economy practices could impact Traba's operations.

Technological disruptions may reduce demand for human labor in warehouses.

Differentiation

Traba connects businesses with vetted, reliable workers for specific shifts.

The platform offers seamless shift requests and worker vetting for operational efficiency.

Traba focuses on light industrial roles, including warehouse and event staffing.

Upsides

Traba raised $22M, indicating strong investor confidence and growth potential.

Increased demand for flexible labor solutions post-pandemic boosts Traba's market relevance.

Digital transformation in staffing aligns with Traba's platform-based business model.

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