Chief of Staff
DeepgramFull Time
Expert & Leadership (9+ years)
Candidates should have 5-7+ years of experience in a mix of strategy and execution roles, such as Chief of Staff, GM/BU Ops, Product Ops, or Corporate Strategy/PE/Consulting, with a proven track record of shipping cross-functional programs. A Master's degree in Business Administration and over 5 years of experience within the Healthcare Industry are required. Essential skills include an operator's toolkit (planning/OKRs, program management at scale, decision memos, dashboards, exec-caliber communications), financial fluency (linking strategy to P&L, unit economics, run-rate, headcount, ROI), exceptional written and verbal communication, high judgment and discretion, strong systems thinking and prioritization, change-management experience, and mastery with modern tooling. A bias to action, ownership, positivity, humor, and resilience are also expected. The role requires prompt attendance, the ability to remain seated for prolonged periods, eye-hand coordination, manual dexterity for operating equipment, occasional exertion of up to 20 lbs, appropriate interaction with leadership and employees, and quarterly travel.
The Chief of Staff to the CEO will act as a strategic partner and operator, running the Office of the CEO and translating strategy into sequenced execution. Key responsibilities include architecting and enforcing the executive operating cadence (ELT, OKRs, board), translating the CEO's priorities into a focused company plan, orchestrating annual and quarterly planning, and preparing the CEO for key forums. The role involves serving as an extension of the CEO in select meetings, designing and running the executive operating cadence with clear inputs/outputs and SLAs, and turning decisions into actionable plans with defined owners, RACIs, milestones, and success metrics. Additionally, the Chief of Staff will drive cross-functional execution for high-stakes programs, partner with FP&A on goal/forecast alignment, and strengthen executive team cohesion by facilitating offsites and fostering constructive debate.
Healthcare advocacy and specialized care services
Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.