Executive Assistant to the CEO
Kustomer$85,000 - $120,000/year
Full Time
Junior (1 to 2 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, AnalyticsIndustries
Requirements
- Experience across management consulting, investment banking, venture capital/private equity, or operating roles in high-growth SaaS
- Demonstrated ability to manage complex, cross-functional initiatives at the executive level
- Track record of delivering high-quality board-level materials and executive communications
- Strong analytical and strategic problem-solving skills
- Exceptional written and verbal communication skills, with the ability to distill complex concepts into concise insights
- High emotional intelligence and executive presence, capable of building trust with senior leaders and the board
- Bonus: Experience in a Chief of Staff or senior strategy/operations role in a SaaS environment
- Bonus: Exposure to AI, international expansion, or M&A
- Bonus: Ambition and motivation to grow into a senior operating role
Responsibilities
- Drive the CEO’s agenda by aligning company priorities with the most material value-creation opportunities
- Lead Mixpanel’s operating cadence, including OKRs, quarterly business reviews, executive staff meetings, and global leadership offsites
- Partner with the CEO and CFO to prepare board materials, investor updates, and fundraising deliverables
- Lead and manage cross-functional initiatives such as AI roadmap acceleration, international expansion, and M&A evaluation
- Collaborate with Product and GTM leaders to design and operationalize high-potential growth bets
- Establish frameworks, KPIs, and reporting to track execution of Mixpanel’s strategic plan
- Shape CEO communications, including all-hands, board updates, and investor letters
- Identify structural or operational bottlenecks; recommend and implement solutions
- Partner with People and Finance leaders on org design, resource allocation, and senior talent planning
- Ensure clarity, accountability, and alignment across the executive team and broader leadership group
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the duration of this Chief of Staff role?
The role is structured as an 18–24 month 'tour of duty,' after which the Chief of Staff is expected to transition into a senior operating role at Mixpanel such as GM, VP Strategy & Operations, or functional leadership.
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this Chief of Staff role remote or does it require office presence?
This information is not specified in the job description.
What experience and skills are required for the Chief of Staff role?
Candidates need experience across management consulting, investment banking, venture capital/private equity, or operating roles in high-growth SaaS, plus demonstrated ability to manage complex cross-functional initiatives at the executive level and a track record of delivering high-quality board-level materials and executive communications.
What makes a strong candidate for this Chief of Staff position?
A strong candidate has experience in management consulting, investment banking, VC/PE, or high-growth SaaS operations, with proven skills in managing executive-level cross-functional projects, creating board materials, and strong analytical/strategic problem-solving.
Mixpanel
Data analytics for user behavior insights
About Mixpanel
Mixpanel provides data analytics tools that help businesses understand user interactions with their products. It tracks user behavior and measures engagement on websites and mobile applications, allowing companies to gain insights into how users engage with their digital platforms. Mixpanel's services are offered through a subscription model, where clients pay a recurring fee based on the volume of data tracked and features accessed. This model supports a steady revenue stream and enables ongoing improvements to the platform. Key features include event tracking, user segmentation, funnel analysis, and retention reports, which assist businesses in identifying trends and making informed decisions to enhance user experience. Mixpanel differentiates itself by focusing on comprehensive analytics tailored for tech startups, e-commerce businesses, and large enterprises, aiming to empower these companies to optimize user engagement and drive growth.
San Francisco, CaliforniaHeadquarters
2009Year Founded
$269.6MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees
Benefits
Competitive compensation
Company stock options
Sabbatical policy
PTO
Volunteer time off
Parental leave
Mental health resources
401(k) match
Health, dental,& vision coverage
Flexible work from home options
Learning & development stipend
Professional growth hours
Risks
Increased competition from Amplitude and Heap may affect market share.
Data privacy concerns may arise from integrations with platforms like BigQuery.
Growing demand for personalization pressures Mixpanel to enhance analytics capabilities.
Differentiation
Mixpanel offers real-time analytics across devices, enhancing user experience insights.
The SaaS model ensures steady revenue and continuous platform improvement.
Mixpanel's embeddable reports enhance collaboration in tools like FigJam and Coda.
Upsides
Integration with BigQuery enhances data exploration for data-driven companies.
Recognition as a 'Market Leader' boosts Mixpanel's market credibility.
Partnership with Seven Peaks expands Mixpanel's reach in the APAC region.
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