Chef Instructor, Savory (Sur La Table) at CSC Generation

White Plains, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Culinary ArtsIndustries

Requirements

1-2 Years kitchen operations experience
Culinary degree in Savory or equivalent experience considered in lieu of degree
Demonstrated successful teaching and training experience
Valid Food Handlers and/or Food Managers Certification
Ability to communicate verbally and work cooperatively with employees and customers
Ability to remain in a stationary position for up to 3 hours at a time
Ability to move about the workplace coaching and directing employees and/or class participants or while selling to customers
Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment
Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques
Ability to work a varied schedule in order to teach classes at different times of the day, week and year
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work
Regular and predictable attendance
Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs

Responsibilities

Models and directs employees to ensure customer service standards are met
Delivers an exceptional cooking class experience at every class using recipes and game plans provided
Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary
Ensures high standards of sanitation and cleanliness are maintained throughout the experience. Keeps work area and guest areas clean and organized
Ensures all food items are cooked and served at the correct temperature and under sanitary conditions
Works as a part of a high-performing team to achieve store’s sales plan
Strives to achieve individual and/or class sales goals
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed
Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef
Seeks opportunities to increase cooking class and retail sales
Records time worked, accurately and according to SLT policy
Anticipates and solves problems by taking decisive action, follows up with Resident Chef
Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office
May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks
Additional responsibilities as assigned by Resident Chef

Skills

Culinary Expertise

Teaching Skills

Customer Service

Sanitation Standards

Food Safety

Cooking Classes

Sales

Team Coaching

Product Knowledge

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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