Chargé(e) qualité clients at Sysco

Dieppe, New Brunswick, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Agroalimentaire, Distribution alimentaireIndustries

Requirements

De formation supérieure type école d'ingénieur en agroalimentaire / Master ou licence en agroalimentaire (Bac+3/+4)
Au minimum une première expérience dans le secteur de l'alimentaire
Excellente maîtrise d'Excel (TCD, recherches V…)
Qualités relationnelles et capacité d'analyse
Niveau d'anglais minimum B1 voir B2
Rigueur, autonomie et adaptabilité

Responsibilities

Assurer le traitement des réclamations produits jusqu'à la réponse client (échelles nationale et internationale)
Répondre aux diverses demandes qualité liées aux appels d'offres des marchés publics et des clients Grands Comptes (questions, demandes techniques, enquêtes client, certifications, origines, traçabilité, etc.)
Vérifier la conformité des produits par rapport aux cahiers des charges clients Grands Comptes afin d'assurer le référencement de produits spécifiques
Participer à l'organisation et la supervision des blocages, retraits et rappels
Tenir à jour les fichiers nécessaires aux enquêtes produits et indicateurs service
Répondre aux demandes techniques du service export (étiquetages multilingues, traduction de fiches techniques produits)

Skills

Excel

Gestion des réclamations

Traçabilité

Qualité agroalimentaire

Cahiers des charges

Rappels produits

Enquêtes clients

Appels d'offres

Certifications

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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