Chargé.e de relation patient - 60-80% - Sierre at Ardent

Sierre, Valais, Switzerland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Dentistry, HealthcareIndustries

Requirements

Formation en hôtellerie, agent relation clients, niveau CFC, CAP, BTS ou équivalent
Expérience minimum de 2 ans dans un poste d’hôte.sse d’accueil / réceptionniste dans le secteur touristique
Bonne maîtrise du français (niveau C1-C2)
Excellentes connaissances en allemand (niveau B2-C1 minimum)
Bonne maîtrise des outils informatiques usuels (Microsoft Office 365)
Leadership, capable d'accompagner et de coordonner
Sens de l’organisation, vision globale, aptitude à prendre du recul
Grande aisance dans les relations humaines, dans le service à la patientèle (sens de l'écoute et de la communication)
Attitude exemplaire, accueil chaleureux et convivial, professionnalisme, dynamisme et disponibilité
Capacité de travailler seul.e ou en équipe
Capacité d'assimilation de nouvelles connaissances
Intérêt certain pour la digitalisation

Responsibilities

Satisfaire et fidéliser les patients en personnalisant le service proposé
Ambassadeur.rice et garant.e de l'image du Groupe Ardentis
Suivre les patients tout au long de leur parcours de soins
S'assurer de la satisfaction patients et suivre les réclamations
Contrôle de qualité de l'environnement de la réception
Création et transfert des dossiers en intercliniques
Tenir à jour la communication visuelle de la clinique selon les directives Marketing
Tenue et optimisation des agendas des praticiens
Diverses tâches administratives (mails, rédaction de courriers)

Skills

Patient Relations

Customer Service

Receptionist

Microsoft Office 365

French

German

Administrative Tasks

Agenda Management

Quality Control

Leadership

Ardent

Consulting and technology services for federal agencies

About Ardent

Ardent Management Consulting (ArdentMC) specializes in providing technology and consulting services to federal agencies, focusing on enhancing national security and public safety. They offer services such as data science analytics, which help agencies make informed decisions and automate processes, and digital transformation, which modernizes outdated systems for better efficiency. ArdentMC stands out from competitors by delivering high-quality solutions and actively pursuing government contracts. Their goal is to improve the effectiveness of federal agencies in responding to threats and emergencies.

Reston, VirginiaHeadquarters

2006Year Founded

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

51-200Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Mission1st acquisition may lead to internal conflicts or strategic misalignments.

FBI Prime Contract may strain resources due to heightened scrutiny and compliance.

Expansion into new markets may stretch resources, risking delivery challenges.

Differentiation

ArdentMC specializes in federal agency solutions, enhancing national security and public safety.

The company excels in digital transformation, modernizing legacy systems for improved efficiency.

ArdentMC integrates IoT and cloud computing, enhancing first responder efficiency and safety.

Upsides

Increased demand for data-driven decision-making aligns with ArdentMC's analytics expertise.

The FAA eFAST contract expands ArdentMC's market presence in the aviation sector.

Partnership with NTIS enhances ArdentMC's data science capabilities for federal agencies.

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