Fiber Product Manager
BrightseedSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries
Requirements
- Certification as Optical Manager (implied by job title)
- Knowledge of accurate and competitive pricing, proper signing, inventory levels, budgeting, forecasting sales, economic trends, and community needs
- Expertise in customer/member service approaches, techniques, and resolution within company guidelines
- Ability to analyze and interpret reports, implement/monitor asset protection, safety controls, operational/quality assurance reviews, and develop action plans
- Skills in hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
- Proficiency in consulting/educating members/customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repair, and maintaining optical equipment
- Understanding of company policies, procedures, regulations, Open Door Policy, and legal compliance
- Ability to build relationships with stakeholders, communicate goals, measure progress, and promote continuous learning
- Commitment to Walmart values: Respect the individual (build teams, embrace differences, collaborate, attract/retain talent), Act with Integrity (ethics, compliance, accountability, regenerative goals)
Responsibilities
- Drive sales in the Vision Center through effective merchandise presentation, pricing, signing, stock/inventory levels, budgeting, forecasting, and assessing trends/community needs
- Model, enforce, and guide associates on proper customer/member service to resolve needs, complaints, and issues
- Oversee and participate in community outreach programs, encouraging associates to serve the community
- Ensure compliance with company/legal policies by analyzing reports, monitoring controls, overseeing reviews, implementing action plans, executing programs/initiatives, and maintaining confidentiality
- Provide supervision and development for associates: hiring, training, mentoring, assigning duties, recognition, belonging mindset
- Provide quality eyewear: consult/educate members/customers, select products, obtain measurements, verify prescriptions, maintain confidentiality, perform minor repairs, maintain equipment
- Uphold Open Door Policy: meet with associates, listen to concerns, research issues, review policies, suggest resolutions
- Coordinate/complete/oversee job activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability
- Support company mission/values/ethics by implementing action plans, utilizing Open Door Policy, providing guidance on business processes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the salary or compensation for this role?
This information is not specified in the job description.
What key responsibilities does the Certified Optical Manager handle?
The role involves driving sales in the Vision Center, ensuring effective merchandise presentation, providing customer service, overseeing compliance, supervising associates, and providing quality eyewear services.
What is the company culture like for this position?
The culture emphasizes building high-performing teams, embracing differences in people, cultures, and ideas, promoting a belonging mindset, and upholding the Open Door Policy for addressing associate concerns.
What makes a strong candidate for this Optical Manager role?
Strong candidates should have experience in optical services, leadership skills for supervising and developing associates, knowledge of compliance and safety standards, and a commitment to customer service and community outreach.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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