Certified Optical Manager NL2 - Sam's at Walmart

Long Beach, California, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Certification as Optical Manager (implied by job title)
  • Knowledge of accurate and competitive pricing, proper signing, inventory levels, budgeting, forecasting sales, economic trends, and community needs
  • Expertise in customer/member service approaches, techniques, and resolution within company guidelines
  • Ability to analyze and interpret reports, implement/monitor asset protection, safety controls, operational/quality assurance reviews, and develop action plans
  • Skills in hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
  • Proficiency in consulting/educating members/customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repair, and maintaining optical equipment
  • Understanding of company policies, procedures, regulations, Open Door Policy, and legal compliance
  • Ability to build relationships with stakeholders, communicate goals, measure progress, and promote continuous learning
  • Commitment to Walmart values: Respect the individual (build teams, embrace differences, collaborate, attract/retain talent), Act with Integrity (ethics, compliance, accountability, regenerative goals)

Responsibilities

  • Drive sales in the Vision Center through effective merchandise presentation, pricing, signing, stock/inventory levels, budgeting, forecasting, and assessing trends/community needs
  • Model, enforce, and guide associates on proper customer/member service to resolve needs, complaints, and issues
  • Oversee and participate in community outreach programs, encouraging associates to serve the community
  • Ensure compliance with company/legal policies by analyzing reports, monitoring controls, overseeing reviews, implementing action plans, executing programs/initiatives, and maintaining confidentiality
  • Provide supervision and development for associates: hiring, training, mentoring, assigning duties, recognition, belonging mindset
  • Provide quality eyewear: consult/educate members/customers, select products, obtain measurements, verify prescriptions, maintain confidentiality, perform minor repairs, maintain equipment
  • Uphold Open Door Policy: meet with associates, listen to concerns, research issues, review policies, suggest resolutions
  • Coordinate/complete/oversee job activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability
  • Support company mission/values/ethics by implementing action plans, utilizing Open Door Policy, providing guidance on business processes

Skills

Optical Management
Sales Forecasting
Customer Service
Inventory Management
Team Supervision
Merchandise Presentation
Community Outreach
Asset Protection
Eyewear Consultation
Prescription Verification
Frame Repair

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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