H at Universal Music Group

Paris, Île-de-France, France

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

Bachelor or Master in tourism sector
Good understanding of the concierge and travel universe
Experience in a travel agency
Knowledge of the travel world (airlines, rail companies, etc.)
Strong interpersonal skills and sense of service (interacting with internal and external contacts)
Professional proficiency in English (oral and written) for exchanges with international contacts
Good knowledge of Microsoft Office pack (including Excel)
Ease with web tools and ability to handle urgent situations (curiosity for innovative services, quick last-minute bookings)
Analytical, synthesis, and writing skills for clear communication
Reactivity and anticipation capabilities

Responsibilities

Recommend and propose tailored services to meet needs
Ensure concierge service quality through managing purchases (gifts, catering, contest prizes, materials) and reservations (restaurants, filming locations, seminars)
Organize travel for artists, their teams, and employees
Advise employees and travelers to optimize trips, meet needs, and comply with company rules
Book services via online tools, contractual agency, or direct suppliers (flights, trains, hotels, chauffeurs, event venues)

Skills

Travel Organization

Concierge Services

Booking Management

Purchase Management

Event Organization

Traveler Safety

Administrative Assistance

Restaurant Reservations

Seminar Planning

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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