Cash Applications Clerk at Collectors

Santa Ana, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

CollectiblesIndustries

Requirements

Detail-oriented with the ability to multitask
Organized and solution-oriented, with excellent time management skills
Proven team player with strong communication and interpersonal skills
Intermediate to advanced computer skills, including Salesforce, MS Excel, Google Workspace (Docs, Sheets, and Gmail interface), and ERP systems (Netsuite and Salesforce a plus)
Positive attitude
2-5 years of cash application, accounts receivable or related experience in a fast-paced, high-volume environment
Accounting Certificate or Associate Degree preferred
Bilingual in English/Spanish is a plus
Familiarity with accounts receivable processes, troubleshooting skills, strong Microsoft Excel skills, and ability to interface effectively with operations and customer service departments

Responsibilities

Apply customer payments to their accounts accurately and in a timely fashion
Prepare daily bank deposits by using a scanner and then posting to the appropriate customer order
Process customer credit card payments in accordance with company policy
Reconcile payments to ensure proper application
Maintain files, including scanning documents to electronic files
Troubleshoot problem orders and accounting holds
Create, maintain/track, and close show order projects
Resolve customer short payments by contacting the customer via email and phone
Answer and respond to customer incoming phone calls and emails in a timely manner
Work with new and changing company processes
Occasional travel required

Skills

Key technologies and capabilities for this role

Microsoft ExcelAccounts ReceivablePayment ApplicationBank DepositsCredit Card ProcessingAccount ReconciliationTroubleshootingDocument ScanningCustomer ServiceEmail CommunicationPhone Support

Questions & Answers

Common questions about this position

What is the hourly pay range for the Cash Applications Clerk position?

The hourly range is $21-$25, with entry-level operations positions generally starting at $17. Actual compensation depends on factors like location, job level, prior experience, and skill set.

Is this role remote or office-based?

This is an in-office position requiring work from the Santa Ana, CA office.

What skills are required for the Cash Applications Clerk role?

Key requirements include familiarity with accounts receivable processes, troubleshooting skills, strong Microsoft Excel skills, and the ability to interface effectively with operations and customer service departments. Intermediate to advanced computer skills in Salesforce, MS Excel, Google Workspace, and ERP systems are needed, with Netsuite and Salesforce as a plus.

What is the company culture like at Collectors?

Collectors fosters a growing team environment focused on innovation in collectibles, with a mission to help collectors pursue their passions. They emphasize a fast-paced, high-volume setting and value talented team players.

What makes a strong candidate for this Cash Applications Clerk position?

Ideal candidates have 2-5 years of cash application, accounts receivable, or related experience in a fast-paced, high-volume environment, are detail-oriented multitaskers with strong communication skills, and hold an Accounting Certificate or Associate Degree. Bilingual English/Spanish skills are a plus.

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters

1986Year Founded

$100MTotal Funding

POST_IPO_DEBTCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Health Insurance

401(K) Company Match

Paid Vacation

Paid Holidays

Employee Discounts

Flexible Work Hours

Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.

Counterfeit collectibles pose a threat to Collectors' credibility.

Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.

Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.

Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.

Fractional ownership trends create new opportunities for grading and authentication.

Growing popularity of online marketplaces expands Collectors' service reach.

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