Carelon Global Solutions Client Development Director - US External Clients at Elevance Health

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Operations, Technology TransformationIndustries

Requirements

BA/BS in health care related field
Minimum of 7 years of experience in account management, sales and/or operations in the health care industry (or equivalent combination of education and experience)
Ability to be in-office 3 days per week (candidates not within reasonable commuting distance generally not considered unless accommodation granted)

Responsibilities

Develop strategies and execute plans to identify, target, and ensure clients achieve goals in growth, profitability, retention, and strategic value
Sell the CGS value proposition to assigned clients
Provide consultative subject matter expert information on the suite of products offered by CGS
Work with the CGS Solution Teams to design and implement CGS solutions to seize unique cost savings and quality improvement opportunities for clients
Lead client account implementation service to ensure their recognition of value and satisfaction with CGS services
Build effective relationships with internal and external stakeholders
Understand the issues specific to the client and apply knowledge, insight, and experience into strategic recommendations
Understand the business processes that the CGS solutions support
Guide sales support messaging and materials and lead account planning and renewal strategy

Skills

Key technologies and capabilities for this role

Client ManagementBusiness DevelopmentSales StrategyAccount ManagementConsultative SellingSolution DesignStakeholder ManagementStrategic PlanningAccount PlanningBusiness Process UnderstandingValue Proposition SellingClient RetentionGrowth StrategyProfitability Analysis

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This role requires associates to be in-office 3 days per week to foster collaboration, while providing flexibility for virtual work. Candidates must be within a reasonable commuting distance from the posting location, unless an accommodation is granted.

What are the minimum education and experience requirements?

A BA/BS in a health care related field and a minimum of 7 years of experience in account management, sales and/or operations in the health care industry are required, or equivalent combination of education and experience.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What preferred skills make a candidate stand out?

Preferred qualifications include a successful track record of managing clients with offshore business operations and technology services for leading healthcare companies, an MBA, and experience selling specialty care/benefit management services and technology.

What does the company emphasize about its work environment?

The company promotes a dynamic and adaptable workplace that combines structured office engagement 3 days per week with virtual work flexibility to support productivity and work-life balance.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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