Care Management Coordinator
CVS HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates must be a current resident of Indiana, possess a High School Diploma or equivalent, have at least one year of administrative support experience, preferably in the healthcare industry, and be proficient in Microsoft Office Word, Excel, and Outlook. Familiarity with community care and well-being resources is required, as is a separate room with a locked door for a home office with a minimum download speed of 25 Mbps and an upload speed of 10 Mbps.
Responsibilities
The Care Management Support Assistant will contribute to the administration of care management by managing shared mailboxes, entering data into work queues, mailing letters/educational material, researching unable to contact members, and completing other administrative functions as assigned. They will provide non-clinical support for the assessment and evaluation of members’ needs, interact with Service Coordinators and Field Care Managers, perform clerical activities including reporting and tracking data, and perform computations. Additionally, the role involves flexibility to adapt to change, strong organizational skills for managing multiple priorities, excellent time management, the ability to follow through on tasks, demonstrated collaboration in a virtual environment, and a passion for improving consumer experiences.
Skills
Administrative Support
Data Entry
Mailing
Research
Clerical Activities
Reporting
Tracking Data
Email Management
Time Management
Organization
Collaboration
Adaptability
Humana
Health insurance provider for seniors and military
About Humana
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.
Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees