Care Manager - Behavioral Health
HumanaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must be able to accommodate a 12-8p PST schedule. A Master's degree in a psychology-related field is required, along with at least one year of experience in a behavioral health setting, or a Bachelor's degree and NBC-HWC or ICF certification.
The Care Guide will thoroughly review assessment results to understand member needs, conduct comprehensive risk assessments and create safety plans with families, provide safety support for all members, complete mandated reports, re-evaluate member fit for services, coordinate external referrals to schools, community health services, and other organizations, deliver evidence-based behavioral health coaching through video sessions and chat, and ensure accurate and organized record-keeping of assessments, safety plans, and interactions with families.
Digital mental health support for youth
Brightline provides mental health support specifically for children and teenagers through a digital platform. It offers services such as video consultations with therapists and coaches, resources for parents, and personalized treatment plans, all aimed at managing mental health care effectively. The platform allows families to schedule video visits easily, making it a convenient option for those seeking help. Brightline distinguishes itself from competitors by offering in-network services with major health plans, which makes its services more accessible and often covered by insurance. The goal of Brightline is to improve the mental health of young individuals, as evidenced by positive feedback from parents regarding reductions in disruptive behavior and anxiety levels.