[Remote] Care Guide - Bilingual (Spanish) 12- 8 pm PST Shift at Brightline

California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental HealthIndustries

Requirements

Candidates must be able to accommodate a 12-8p PST schedule. A Master's degree in a psychology-related field is required, along with at least one year of experience in a behavioral health setting, or a Bachelor's degree and NBC-HWC or ICF certification.

Responsibilities

The Care Guide will thoroughly review assessment results to understand member needs, conduct comprehensive risk assessments and create safety plans with families, provide safety support for all members, complete mandated reports, re-evaluate member fit for services, coordinate external referrals to schools, community health services, and other organizations, deliver evidence-based behavioral health coaching through video sessions and chat, and ensure accurate and organized record-keeping of assessments, safety plans, and interactions with families.

Skills

Behavioral health coaching

Care coordination

Safety and risk management

Youth support

Caregiver support

Coping strategies

Crisis intervention

Safety planning

Mandated reporting

Community resource referral

Spanish language proficiency

Brightline

Digital mental health support for youth

About Brightline

Brightline provides mental health support specifically for children and teenagers through a digital platform. It offers services such as video consultations with therapists and coaches, resources for parents, and personalized treatment plans, all aimed at managing mental health care effectively. The platform allows families to schedule video visits easily, making it a convenient option for those seeking help. Brightline distinguishes itself from competitors by offering in-network services with major health plans, which makes its services more accessible and often covered by insurance. The goal of Brightline is to improve the mental health of young individuals, as evidenced by positive feedback from parents regarding reductions in disruptive behavior and anxiety levels.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$199.4MTotal Funding

SERIES_CCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Remote first team

Ample PTO

Support for parents & caregivers

Mental health & wellness stipend

Risks

Increased competition from Teladoc Health's comprehensive mental healthcare service.

Rising healthcare costs may deter families from seeking necessary mental health services.

Recent data breach settlement may impact Brightline's reputation and client trust.

Differentiation

Brightline offers a comprehensive suite of mental health services for children and families.

The company provides in-network services with major health plans and employers.

Brightline's Under 2 Coaching Program addresses early intervention needs for infants.

Upsides

Partnership with Teladoc Health expands Brightline's market reach and service offerings.

Increased demand for virtual mental health services due to specialist shortages.

Brightline's research highlights rising costs, underscoring demand for their services.

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