[Remote] Care Concierge - Nighttime at K Health

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Patient-first mindset
Flexible availability including nights, weekends, and some holidays
Ability to work independently
Strong communication skills (clarity and conciseness)
Ability to actively listen and respond timely to requests
Resourceful, initiative, and drive to tackle work energetically
Ability to work effectively with others towards shared goals
Willingness to adjust to changing circumstances

Responsibilities

Develop close relationships with and serve as primary point of contact for patients
Onboard patients and validate insurance and IDs within department SLA requirements
Schedule appointments
Provide information about treatment options
Handle support questions
Manage provider schedules
Ensure the clinic operates smoothly to deliver high-quality medicine

Skills

K Health

AI-driven personalized healthcare subscription service

About K Health

K Health provides personalized medical care using artificial intelligence to assist individuals with various healthcare needs, including primary care, chronic condition management, urgent care, and mental health services. The platform connects users with licensed healthcare providers and utilizes AI tools to deliver data-driven healthcare solutions. K Health operates on a subscription-based model, charging membership fees for access to its services, which are available to adults across the 48 continental U.S. states. Unlike traditional insurance, K Health does not cover ancillary services such as labs, equipment, or medication costs. The company aims to improve healthcare accessibility and affordability, supported by mission-driven investors.

New York City, New YorkHeadquarters

2016Year Founded

$382.1MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

201-500Employees

Risks

Increased competition from Hackensack Meridian Health's AI-driven platform may impact market share.

Cedars-Sinai's expanded virtual services could draw users away from K Health.

Recent $59M down round funding suggests potential financial instability for K Health.

Differentiation

K Health uses AI to deliver personalized primary care through a digital platform.

The platform offers a free symptom tracker comparing users to similar profiles.

K Health partners with major health systems like Cedars-Sinai for scalable solutions.

Upsides

K Health raised $50M to expand its AI platform and reach.

The shortage of primary care physicians increases reliance on AI solutions like K Health.

Hybrid healthcare models create opportunities for K Health's integration into traditional systems.

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