Sales Development Representative (SDR)

Employment Type: Full-Time

Position Overview

PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. As a founder-led and privately held organization, we empower our employees to innovate and shape the future of healthcare. Our platform serves over 30,000 provider organizations, leveraging the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners. We are recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures.

This entry-level salaried sales position, the Sales Development Representative (SDR), will support a team of Senior Sales Executives. The SDR will be responsible for day-to-day interactions with prospective customers in the healthcare industry, playing a major role in business development efforts. This includes establishing initial contact, engaging potential customers, and facilitating follow-up activities that lead to new business opportunities. The primary responsibility is to schedule conference calls and meetings for assigned Senior Account Executives with prospects who may be unfamiliar with our company.

Location

• Headquarters: Salt Lake City, Utah
• Remote: Available for candidates residing in North America.

Who You'll Work With

You will be an integral part of our growing sales team, with the opportunity to directly impact the organization's success. You will collaborate closely with:

• Sales Team
• Director of Sales Operations
• Product Team
• Marketing Team
• And more

Responsibilities

• Develop strong content knowledge of the healthcare industry and PointClickCare's individual state/market strategies.
• Research potential prospects.
• Create a strategic outreach plan with the Vice President of Sales to target prospective customers.
• Conduct cold calling and emailing to schedule meetings and conference calls.
• Identify and target prospective Health Plan, CMOs, and other healthcare executives through strategic planning and execution.
• Communicate with prospective customers, including chief healthcare executives, using creative outreach methods via email and phone.
• Achieve weekly, monthly, and quarterly goals by scheduling meetings and appointments for the Vice President of Sales with prospective customers.
• Prepare background material and market research in preparation for all sales meetings and appointments.

Company Information

At PointClickCare, we empower our people to be the architects of a smarter healthcare future, one that is human-first and accelerated by AI to create meaningful and lasting change. We believe in harnessing AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, we enhance collaboration, improve outcomes, and ensure every team member has the proficiency to maximize their impact. Our commitment starts with our hiring practices, where we seek AI expertise that complements our mission, and continues through ongoing investment in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare, so it doesn’t just survive, it thrives.

To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.