[Remote] (Canada) Regional Named Account Executive - Northeast at PointClickCare

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, SaaSIndustries

Requirements

Dynamic and results-oriented mindset with skills in strategic account planning, consultative selling, and collaboration with internal teams
Ability to identify customer needs, build strategic relationships, and execute sales strategies delivering measurable value to healthcare clients
Experience or capability in the Northeastern US territory
Deep knowledge of PCC platform capabilities, new product releases, and healthcare policy trends (e.g., CMS, state regulations)
Nice-to-have: Confidence in navigating legal and procurement discussions, including MSAs and BAAs

Responsibilities

Develop robust, insight-driven account plans for named, high-potential accounts, balancing long- and short-term opportunities (including Develop & Retain accounts in RADO model)
Utilize whitespace analysis to develop targeted territory outreach strategies, events, and campaigns
Incorporate insights from win/loss reports to optimize pipeline composition and align deal strategy to client potential and segment
Build tailored engagement strategies across multiple clients and stakeholders, expanding influence from operational to senior and executive-level decision-makers
Adapt communication and consultative approach based on account size, buyer archetype, and clinical or operational priorities
Collaborate with Customer Success Managers to identify expansion opportunities during pre-sales, delivery, post-launch, and ensure long-term account value realization
Lead insight-driven sales conversations surfacing stated and unstated client needs, aligning PCC solutions to high-impact problems
Facilitate ROI and outcome-based selling by contextualizing PCC platform capabilities and “Packaging for Optimal Value” model to client financial and care delivery models
Broaden stakeholder buy-in by elevating discussions from tactical features to strategic transformation and long-term value
Maintain deep knowledge of PCC platform, tailor solution sets based on payer mix, staffing model, financial drivers, and organizational priorities
Leverage internal SMEs, customer stories, webinars, case studies, and clinical outcomes data to support value narrative and build trust
Structure complex deals creatively using tiered pricing, phased deployments, and value-based packaging to minimize discounting
Navigate legal and procurement discussions to accelerate deal closure while protecting company interests
Communicate pricing models, ROI metrics, and financial trade-offs clearly, supported by business case development
Consistently deliver bookings results meeting or exceeding assigned quota using data-driven insights and dynamic pricing

Skills

Key technologies and capabilities for this role

Strategic Account PlanningPipeline DevelopmentConsultative SellingRelationship ManagementWhitespace AnalysisTerritory ManagementSales StrategyCustomer EngagementOpportunity ManagementWin/Loss Analysis

Questions & Answers

Common questions about this position

What is the territory for this Regional Named Account Executive role?

The territory is in the Northeastern US.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for this Account Executive role?

Key skills include strategic account planning, consultative selling, building relationships with stakeholders, customer engagement, and deep product knowledge of the PCC platform.

What is the team environment like at PointClickCare?

The role joins a high-performing team with strong collaboration across internal teams, including Customer Success Managers.

What makes a strong candidate for this Named Account Executive position?

A dynamic and results-oriented professional skilled in consultative selling, strategic account planning, relationship building, and healthcare domain knowledge who can drive revenue growth.

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.

Real-time lab result integration with Sensiva Health raises data privacy concerns.

California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.

Harmony platform improves patient transitions between acute and post-acute care facilities.

Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.

Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.

Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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