Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US) at IQVIA

San Jose, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, HealthcareIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceCommunicationTroubleshootingProblem-solvingPharmacy SupportCall Center

Questions & Answers

Common questions about this position

What is the pay for this Call Center Rep position?

The pay range for this role is $18.00 per hour.

Is this a remote position, and are there any location requirements?

This is a 100% remote work-from-home position that is remote-friendly in the US.

What experience and qualifications are required for this role?

Requirements include a High School Diploma or equivalent, Pharmacy Technician experience, HIPAA certification, and call center experience (3+ years preferred). Experience in medical claim processing and bi-lingual (English/Spanish) skills are a plus.

What are the work hours for this position?

The role requires working 40 hours per week with available shifts: 8:00 am - 5:00 pm EST, 9:00 am – 6:00 pm EST, 10:00 am - 7:00 pm ET, or 11:00 am EST – 8:00pm EST.

What does IQVIA's company culture emphasize?

IQVIA cultivates a diverse corporate culture across 100+ countries, celebrating and rewarding teamwork.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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