Global Head of Support
360Learning- Full Time
- Expert & Leadership (9+ years)
Keywords International Japan, the Japanese branch of Keywords Studios headquartered in Ireland, is seeking a Chinese (Traditional) Customer Support Agent for its Player Engagement department. This role involves responding to inquiries from players of well-known games in Traditional Chinese via email or chat. The company is a leading game service provider with a global presence and offers a casual, diverse, and flat corporate culture with a good work-life balance.
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Employment Type: Contract Workplace: Remote Language: English (internal communication may involve Japanese/English) Department: Player Engagement / Player Support Published: 2025-07-08 Location: East APAC, Japan, Tokyo (Remote) Studio: Keywords Studios International Japan
Comprehensive service provider for video games
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.